Senior Aerospace Accounts Lead — Customer Success

Bombardier Transportation GmbH; Dorval; On-site; CAD 85,000 - 120,000; Full time

Job summary

A leading aerospace company in Dorval is seeking a Senior Customer Account Management Representative. The role includes acting as the primary liaison with clients regarding aircraft completion specifications, supporting sales teams, and leading delivery activities. Ideal candidates will have over ten years of experience in commercial aviation, strong project management skills, and be fluent in both French and English. This position supports flexible and hybrid working environments.

Benefits

Insurance plans (Dental, medical, life insurance, disability)

Retirement savings plan

Employee Assistance Program

Qualifications

• Minimum of ten years of related experience in business or commercial aviation.
• Minimum of two years in a customer-facing role.
• Ability to understand complex technical specifications.

Responsibilities

• Act as primary contact with customers for aircraft completion.
• Support sales teams with customer-related issues.
• Coordinate Aircraft delivery activities.

Skills

Organizational skills

Communication skills

Customer orientation

Project management

Bilingual (French and English)

Education

Undergraduate university degree in a related field

Job description

A leading aerospace company in Dorval is seeking a Senior Customer Account Management Representative. The role includes acting as the primary liaison with clients regarding aircraft completion specifications, supporting sales teams, and leading delivery activities. Ideal candidates will have over ten years of experience in commercial aviation, strong project management skills, and be fluent in both French and English. This position supports flexible and hybrid working environments.