Self Checkout Attendant

Walmart; Ottawa; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading retail company in Ottawa is seeking a Self-Checkout Attendant to provide exceptional customer service and assist customers with self-service transactions. Responsibilities include keeping the checkout area organized, educating customers on self-service options, and ensuring smooth operations by responding to issues. Applicants must be 16 or older. Join this dynamic retail environment and enhance your skills in customer service.

Qualifications

• Age - 16 or older.

Responsibilities

• Keeps the area neat, clean and organized.
• Educates customers on using self-service options.
• Promotes company sponsor programs.
• Observes customer activities for assistance needs.
• Explains self-service interventions and quality checks.
• Responds to EAS alarms and fills out logs.
• Calls Customer Service Manager when low on cash.
• Returns Scan & Go scanners to their home after use.

Job description

Overview

Position Summary... Working as a Self-Checkout Attendant at Walmart Canada is a great way to develop your skills in the retail industry. A Self-Checkout Attendant provides exceptional customer service to ensure a positive shopping experience and assists customers processing transactions through the self-service area(s). If you are looking for an exciting job in customer service or retail, working as a Self-Checkout Attendant may be a great fit for you!

Responsibilities

1. Keeps the area neat, clean and organized and free of fixtures, unnecessary debris, foreign objects, and liquids.
2. Educates customers on the correct and efficient use of self-service options, when applicable.
3. Promotes company sponsor programs, i.e., credit card service, product protection and charity initiatives, when applicable.
4. Observing the activities of a customer to determine when and if assistance is needed.
5. When self-service interventions and quality checks are required, politely explaining the reasons for the intervention or quality checks while positively reassuring customers that periodic quality checks and interventions are normal protocol when using self-serve checkout options.
6. Demonstrates knowledge about responding to EAS alarms and filling out the "Failure to Deactivate" Log.
7. Calls the Customer Service Manager when the self-service area(s) is low on cash or has a technical issue.
8. Returns Scan & Go scanners to their home after use.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Location

Primary Location: 450 Terminal Ave, Ottawa, ON K1G 0Z3, Canada

Application

Are you currently a Walmart associate? Please login to your Workday account and use the Find Jobs report to apply for this job.

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