Security Program Manager - Enbridge Center

Paladin Security; Edmonton; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading security services company is seeking a Security Supervisor for Enbridge Centre. You will manage security operations, ensure compliance with safety regulations, and lead a team. The ideal candidate has prior supervisory experience, strong communication skills, and holds a valid Alberta Security License. This full-time position offers benefits such as medical, life, and dental insurance.

Benefits

Medical Insurance

Life Insurance

Dental Insurance

Qualifications

• Prior security experience in a supervisory or junior management role.
• Working knowledge of legislation on fire safety, security, and privacy.
• Proficiency in teamwork and strong relationship-building skills.

Responsibilities

• First contact for security staff and clients during incidents.
• Oversee OH&S program at Enbridge Centre.
• Review, approve, and follow up with incident reports as required.

Skills

Leadership skills

Time management

Strong communication skills

Organizational skills

Proficiency in Microsoft Office

Education

Valid Alberta Security License

Valid AGLC ProServe and ProTect Liquor

Valid Class 5 non GDL license with clean 3 year abstract

Tools

TEAM Software

Tracktik

Job description

Overview

Paladin Security: Making the World a Safer and Friendlier Place because we CARE! The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Job Functions

• First contact for Enbridge Centre security staff, Mobile Supervisors, and Portfolio Clients in the event of emergency, incident, or inquiry.
• Operate as a portfolio client liaison for Enbridge Centre static security and special events at the site.
• Act as Event Security Commander or Coordinator during special and VIP events when required.
• Required to oversee all aspects of OH&S program at Enbridge Centre, including WCB and First Aid reporting, Accident Investigations, and Near Miss Reporting.
• Report any health or safety deficiencies on Enbridge Centre static security identified by client, Field Manager or Client Service Manager and communicate up the chain-of-command.
• Review, approve, and follow up with all incident reports as required.
• Prepare operational resources for additional static security requests as necessary.
• Facilitate after hours event or special coverage operations in cooperation with the Field Manager.
• Assist in developing job position profiles for various roles within Enbridge Centre.
• Assist in developing new work schedules based on identification of data driven
• Investigate and analyze financial results pertaining to Enbridge Centre static security; manage cost of sale margins; overtime and overhead; and provide operational context.
• Work with Portfolio Resource Coordinators (PRC) to ensure scheduling resources are available if needed or actively schedule resources in absence of the PRC.
• Manage and collect data for KPI’s in different verticals and be proficient with TrackTik logistics.
• Develop relationships with all employees building rapport and demonstrating strong leadership while supporting employee training and development.
• Ensure adherence to the policies outlined in Paladin’s Code of Ethics and Employee Manual.
• Relay disciplinary concerns to the CSM as appropriate.
• When required, quote new jobs and/or establish and consult with the client regarding security services and the “Paladin Difference”.
• Conduct new employee interviews for Enbridge Centre
• Regularly meet with and brief the CSM on ongoing field operations and training classes.
• Complete other duties as necessary at the request of the CSM.

Job Requirements

• Valid Alberta Security License
• Valid AGLC ProServe and ProTect Liquor
• Prior security experience required at a supervisory or junior management
• Working knowledge of appropriate legislation and provincial/national standards on fire safety, security, and protection of privacy.
• Valid Class 5 non GDL license with clean 3 year abstract
• Must have strong leadership, time management and organizational skills
• Proficiency in Microsoft Office
• Proficiency in TEAM Software and Tracktik
• Strong communication skills, both verbal and written
• Proven ability to build and maintain strong working relationships both internally and externally.

Preferred Qualifications

• Certified Protection Officer (CPO) designation through International Foundation for Protection Officers.
• Experience in security management and protection at a senior level
• Basic Emergency Management and Incident Command
• Basic CPTED (Crime Prevention Through Environmental Design) training.

Additional Information / Benefits

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Life Insurance, Dental Insurance

This job reports to the Client Service Manager

This is a Full-Time position

Relocation is not required and travel is not required