Security Guard - Windsor Regional Hospital Mental Health Access Control.

Paladin Security; Windsor; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading security firm is seeking a Security Guard in Windsor, Ontario. The role involves proactive and reactive security patrols, operating the Switchboard, and providing customer service under pressure. Candidates must have a valid Ontario Security Guard License and certifications in First Aid/CPR. The position offers opportunities for growth and comes with employer-paid benefits and on-demand pay options.

Benefits

Extensive Industry Training

Employer Paid Benefits

Opportunities for Growth & Advancement

On-demand, daily pay

Qualifications

• Valid First Aid and CPR Level C Certification.
• Valid Ontario Security Guard License.
• Immunization Record required.
• Proof of double COVID-19 Vaccination.
• Vulnerable Sector Check.

Responsibilities

• Provide proactive and reactive security patrols.
• Operate Switchboard duties including call handling.
• Conduct internal and external patrols.
• Document shift activity and write reports.
• Apprehend or evict violators when necessary.

Skills

Customer service skills

Interpersonal skills

Ability to handle stress

Report writing

Education

Diploma in Police Foundations or Criminology

College / University Education

Tools

CCTV monitoring

Switchboard operations

Job description

Job Description

Working on assigned shifts, you will provide proactive and reactive security patrols and response to incidents.

• Display excellent customer service skills and be able to work with people who are under stress or in need of medical assistance.
• In this role, it is essential that you are physically fit and able to stand and walk for long periods of time.
• You will be required to operate the Switchboard duties including call handling, dispatching, monitoring of building alarm systems and CCTV.
• Perform a variety of preventative and reactive duties to include, but not limited to interior and exterior patrols within the hospital as well as exterior of all buildings and areas of the organization.
• Provide Use of Force / Restraint as required and directed under the Mental Health Act
• Provide security escort service to staff and visitors as requested.
• Daily lock and unlock of facilities.
• Provide motor vehicle assistance to staff and or visitors as required.
• Accountable for keeping accurate logs and notebook entries of all shift activity and calls for service.
• Accountable to write accurate reports upon investigations or reportable occurrences in timely manner upon completion of occurrence.
• Investigate and follow-up of incidents, report writing, door opening requests, CCTV camera reviews.
• Security Guards shall warn persons of rule infractions or violations, and apprehend or evict violators from premises, using force when necessary.
• Responsible for all office duties (i.e. ID badges, key distribution, lost and found etc.)

Requirements

• Diploma in Police Foundations, Protection Security & Investigations, Border Services, or Criminology is preferred
• Valid First Aid and CPR Level C Certification
• Valid Ontario Security Guard License
• Immunization Record (measles, mumps, rubella, varicella, and TB skin tests 1 and 2)
• Proof of double COVID-19 Vaccination
• Proficient in English, both written and oral
• Vulnerable Sector Check

Essential Job Functions

• Be courteous and cooperative with a high quality of customer service.
• Good interpersonal skills with the ability to interact effectively at various social levels and across diverse cultures.
• Must be able to communicate clearly with clinical staff, and the general public while conveying professionalism and authority at all times.
• Able to maintain a professional composure when dealing with unusual circumstances and people under conditions of urgency and in pressure situations.
• Write clear, concise, and legible reports.
• Communicates any concerns / issues with Site Coordinator.

Highlights

• Extensive Industry Training
• Employer Paid Benefits
• Opportunities for Growth & Advancement
• Enjoy financial flexibility with on-demand, daily pay.

Education Requirements (All)

College / University Education

Certification Requirements (All)

Standard First Aid, CPR Level C

Valid Ontario Security License