sales supervisor - retail

Government of Canada; Victoria; On-site; CAD 45,000 - 55,000; Full time

Job summary

A governmental organization in Victoria is seeking a retail supervisor to oversee sales staff and manage store operations. The ideal candidate should have a secondary school graduation certificate, along with 1-2 years of retail experience. Responsibilities include assigning tasks, organizing inventory, and resolving customer issues. This position requires effective communication, attention to detail, and the ability to work under pressure. Note: Work must be on-site, with no remote options available.

Qualifications

• 1 year to less than 2 years of experience in a retail or supervisory role.
• Ability to manage cash and organize inventory.

Responsibilities

• Assign sales workers to duties.
• Order merchandise and authorize returns.
• Establish work schedules and prepare sales reports.
• Resolve customer complaints and supply shortages.
• Supervise and coordinate activities of staff.

Skills

Client focus

Excellent oral communication

Organized

Attention to detail

Team player

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages: English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work site environment

• Non-smoking
• Air conditioned

Work setting

• Retail business

Responsibilities

• Assign sales workers to duties
• Order merchandise
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers
• Manage cash

Supervision

• Cashiers
• Grocery clerks and shelf stockers

Additional information

• Transportation/travel information: Public transportation is available

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Handling heavy loads
• Attention to detail
• Combination of sitting, standing, walking
• Walking
• Ability to distinguish between colours
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player
• Dependability
• Initiative
• Ability to multitask