Sales Consultant

Chartwell; Whitby; On-site; CAD 80,000 - 100,000; Full time

Job summary

A retirement residence provider in Whitby is seeking a Sales Consultant who can drive sales and interact effectively with seniors. The ideal candidate will demonstrate a strong sales background, the ability to follow a consultative sales process, and excellent interpersonal skills. Responsibilities include managing inquiries, conducting personal visits, and fostering community partnerships. This is a unique opportunity to make a positive impact in the lives of seniors while meeting business targets.

Qualifications

• Proven ability in sales transactions and following a sales process.
• Empathy and caring interpersonal skills are essential.
• Knowledge of surrounding areas with a valid provincial driver's license.

Responsibilities

• Help seniors and families make informed decisions about retirement living.
• Achieve or exceed established sales targets.
• Convert inquiries into personal visits and close sales.
• Track sales activities and analyze trends in CRM.
• Develop marketing plans and community networking.

Skills

Sales process expertise

Interpersonal customer service skills

Networking ability

Multitasking

Computer literacy

Job description

The Sales Consultant role at Chartwell Retirement Residence is an exceptional opportunity for an enterprising, self‑directed Sales professional who brings demonstrated experience in sales, a sense of urgency and a drive for results, and who genuinely enjoys interacting with seniors.

The responsibilities of this position include but are not limited to:

• Leverage Chartwell’s consultative sales process to help seniors and adult children make informed decisions when choosing a retirement residence;
• Drive occupancy levels and meet or exceed established sales targets;
• Manage telephone inquiries and convert to personal visit bookings;
• Conduct personal visits, follow up on leads, close sales through lease signings;
• Track sales activity in our CRM database and analyze reports to identify sales trends specific to the community and residence;
• Drive referrals and traffic;
• Create, retain and grow a portfolio of strategic networking partnerships with the local healthcare community and within the community at large;
• Develop, promote, and implement marketing plans and events.

The ideal candidates will possess:

• The ability to successfully follow an established sales process, including prospecting and closing sales transactions;
• Empathetic and caring interpersonal customer service skills;
• Ability to network, multi‑task and promote services;
• Knowledge of the surrounding area and communities, valid provincial driver’s license and access to a vehicle;
• Computer literate with knowledge of related software programs;
• Flexible hours (evenings, weekends) may sometimes be required.

About Us

At Chartwell, we’re all about Making People’s Lives BETTER: the lives of our residents and their families, and the lives of our employees. Join an exceptional group of diverse, inspiring, and caring people who are empowered to provide personalized, human experiences for our residents and staff through the connections they make every day within our communities.

Chartwell’s commitment to diversity and inclusivity is a commitment to hiring people whose skills and abilities contribute the most to the success of the organization and who reflect the communities in which we live and work. We are an equal opportunity employer and welcome applications from a wide range of qualified candidates, including people with disabilities. If you have questions or require assistance with the application process, please email [e-mail] or call 1-888-663-6448.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.