Sales Associate & Wine Merchant

Wine Rack; Toronto; On-site; CAD 60,000 - 80,000; Part time

Job summary

A leading wine retailer in Toronto is seeking a Wine Merchant to provide exceptional customer service while learning about award-winning wines. This role involves engaging with customers, performing transactions, and participating in community initiatives. The ideal candidate should have strong interpersonal skills and willingness to work flexible hours, including evenings and weekends. Strong training and development programs are provided, along with a fun work culture.

Benefits

Free access to Employee Assistance Program

Paid Personal Care Days

Cash and Prize Incentives

Wine Education Training / Tastings

Qualifications

• Passion for delivering exceptional customer experience.
• Ability to meet physical demands including lifting up to 21 kilograms.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Provide exceptional customer service as a Wine Merchant.
• Perform POS transactions and merchandising tasks.
• Participate in community-driven initiatives and festivals.

Skills

Exceptional customer experience

Retail experience

Team environment

Engagement with customers

POS transactions

Flexibility to work various shifts

Education

High School or equivalent

Smart Serve Certification

Job description

Location

Wine Rack #327- 320 Bloor St W, Toronto, M5S 1W5

About the Role

JOIN US & INSPIRE WITH EVERY GLASS! Why Join Wine Rack? To inspire every generation to savour the simple joys of life. As a Wine Merchant you will provide exceptional customer service, while we provide you with a strong wine education training program and the opportunity to learn and taste Arterra’s award winning wines. All while working in a fun, flexible store environment.

Who You Are

• Passionate about delivering exceptional customer experience
• Retail experience an asset
• Enjoy working in a fun, team environment
• Enthusiastically engage and interact with customers
• Perform POS (point of sales transactions) and merchandising tasks, such as receiving shipments and replenishment
• Meet and exceed shift targets
• Participate in community-driven initiatives and festivals.
• Flexibility to work evenings, weekends, and holidays
• 19 years of age or older. High School or equivalent education is required.
• Smart Serve Certification is required.
• Ability to meet the physical demands of the job include lifting up to 21 kilograms, standing, reaching, bending and climbing ladders.

What You Can Expect From Us

• Free access to our Employee Assistance Program
• Paid Personal Care Days
• Cash and Prize Incentives
• Fun Culture and Environment
• Wine Education Training /Tastings
• An organization that cares about Corporate Social Responsibility
• Training & Development Programs

Compensation

$17.85/hour

We are committed to establishing a qualified workforce that reflects the diverse population it serves and we encourage applications from all qualified individuals. We are also committed to preventing and removing barriers to employment for people with disabilities, and we invite you to inform us should you have any accessibility or accommodation needs.