Sales Associate

Staples Canada; Niagara Falls; On-site; CAD 30,000 - 40,000; Part time

Job summary

A leading retail company is seeking a Sales Associate in Niagara Falls. This entry-level role involves delivering exceptional customer service, driving sales in furniture and technology, and ensuring operational excellence. Candidates should have retail experience; excellent customer service and communication skills are key. Flexible benefit plans and employee discounts are offered.

Benefits

Associate Discount

Flexible Benefit Plans

Group RRSP Program

Learning and Development Programs

Associate Recognition Programs

Qualifications

• 3 months to 1 year of prior retail experience preferred.
• Strong customer service and communication skills are essential.
• Ability to work collaboratively in a team environment.

Responsibilities

• Deliver exceptional customer service and enhance customer engagement.
• Drive sales in various areas including furniture and technology.
• Maintain operational excellence and uphold store brand standards.

Skills

Customer service skills

Communication skills

Teamwork

Job description

Join to apply for the Sales Associate role at Staples Canada.

Overview

Join to apply for the Sales Associate role at Staples Canada.

Responsibilities

• Deliver exceptional customer service and enhance customer engagement and satisfaction.
• Drive sales in the furniture, technology and supplies areas of the store.
• Set and achieve sales and margin goals with store leaders.
• Ensure operational excellence and uphold store brand standards.
• Support all merchandising and signage standards including planograms and stocking.
• Maintain Health & Safety, Asset Protection, and Privacy Policies.
• Engage with and sell to all our customers by offering tailored products and services using all tools and techniques available in our selling model to anticipate and meet future customer needs.
• Handle transactions using the Point of Sale (POS) system, including shipping transactions and marketing tools to convert customers.
• Calmly de-escalate and assist in complex customer situations to ensure their concerns are addressed effectively or refer to a manager / supervisor.
• Maintain a clean and safe store environment by performing tasks like dusting, front-facing products, and ensuring demo units are clean and functional.

Qualifications

• 3 months to 1 year of prior retail experience (preferred).
• Strong customer service and communication skills.
• Ability to work collaboratively in a team environment.

Benefits

• Associate Discount
• Flexible Benefit Plans
• Group RRSP Program
• Learning and Development Programs
• Associate Recognition Programs

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Sales and Business Development

Industries

• Retail