Sales Associate

Hot Topic; Halifax; On-site; CAD 30,000 - 60,000; Part time

Job summary

A vibrant retail store in Halifax is seeking a Sales Associate passionate about music and pop culture. Responsibilities include providing exceptional customer service, maintaining store presentations, and processing transactions. Ideal candidates should have strong selling skills and be able to lift up to 50 pounds. Join us to create a unique shopping experience that keeps fans returning.

Qualifications

• Previous experience working in a retail environment.
• Strong customer service and selling skills.
• Excellent collaboration and communication skills.
• Ability to lift/move boxes weighing up to 50 pounds.

Responsibilities

• Provide an amazing shopping experience that encourages customer retention.
• Maintain visual standards on the sales floor.
• Process sales transactions and drive add-on sales.
• Communicate fashion and music trend information to management.
• Support store maintenance and organization.

Skills

Customer service skills

Product knowledge

Collaboration skills

Job description

Join the loudest store in the mall! We're looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Sales Associate, you'll be a huge part of our success by providing the best customer service, ensuring that fellow fans can get their hands on the merch they love. You'll share your fandom knowledge, stock and replenish products, and help merchandise the store in a visually appealing way, all while being hyper-focused on the in-store experience.

What You'll Do

1. Provide an amazing shopping experience that will encourage customers to return. They'll be impressed by your product knowledge, customer experience skills, and use of the Force.
2. Cover the sales floor zone and ensure that assigned areas are up to visual standards.
3. Work the register - you'll use your fandom knowledge to process sales transactions and drive add-on sales using additional benefits such as BOPIS and curbside pickup. Assist with planogram changes including store map, wall, fixture, & merchandising mix.
4. Communicate fashion & music trend information to management and HQ partners.
5. Work with Store Management to prevent misuse of spells and wizardry around theft.
6. Support the maintenance of the stock room and keep the store tidy.
7. Work as part of a team to get the job done effectively.
8. Perform any other activities as assigned by your Store Leader.

What You'll Need

• Previous experience working in a retail environment. If you love music and pop culture, you're in the right place!
• Strong customer service and selling skills.
• You must be at least 16 years old to join the fandom.
• Excellent collaboration and communication skills.
• The ability to navigate the store, merchandise products using store equipment, and lift/move boxes weighing up to 50 pounds.