Sales Administrator

A Village Fireplace Shop; Plympton-Wyoming; On-site; CAD 60,000 - 80,000; Full time

Job summary

A family-owned business in Plympton-Wyoming is seeking a Sales & Receptionist. This role involves providing outstanding customer service and supporting the sales team in HVAC and fireplace product inquiries. The ideal candidate is friendly, reliable, and willing to learn. On-the-job training and a supportive team environment are offered along with competitive pay.

Benefits

On-the-job training

Supportive work environment

Opportunities for growth

Competitive pay

Stable work hours

Qualifications

• Previous experience in customer service or sales is an asset.
• Knowledge of HVAC systems or fireplace products is a plus, but not required.
• Comfortable using basic computer programs.

Responsibilities

• Greet and assist walk-in customers in a professional manner.
• Answer phone calls and respond to email inquiries.
• Support sales team by preparing quotes and processing orders.

Skills

Strong interpersonal and communication skills

Customer service experience

Detail-oriented

Positive attitude

Job description

Job Title: Sales & Receptionist

Location: On-Site

Industry: Hearth & Grill Sales

Employment Type: Full-Time

About Us:

We are a well-established, family-owned and operated business specializing in HVAC systems and fireplace sales. With a strong reputation built on quality service and personalized customer care, we take pride in creating a warm and welcoming environment—for both our customers and our team.

Position Overview:

We are currently seeking a friendly, reliable, and customer-focused Sales & Receptionist to join our team. This front-line position plays a key role in providing outstanding customer service while supporting our sales team with fireplace and HVAC product inquiries.

Experience in sales or the HVAC industry is an asset, but we’re willing to train the right person who brings a positive attitude, strong communication skills, and a willingness to learn.

Key Responsibilities:

• Greet and assist walk-in customers in a professional and friendly manner
• Answer phone calls and respond to email inquiries
• Provide information about fireplaces, HVAC products, and services
• Support the sales team by preparing quotes, processing orders, and scheduling appointments
• Maintain an organized and welcoming showroom and reception area
• Handle general administrative duties (filing, data entry, etc.)

Qualifications:

• Previous experience in customer service, sales, or reception is an asset
• Knowledge of HVAC systems or fireplace products is a plus, but not required
• Strong interpersonal and communication skills
• Comfortable using basic computer programs (email, POS systems, scheduling software)
• Detail-oriented, organized, and able to manage multiple tasks
• Positive attitude and a willingness to learn

What We Offer:

• On-the-job training and mentorship
• Supportive and family-oriented work environment
• Opportunities for growth and skill development
• Competitive pay (based on experience)
• Regular work hours with a stable schedule

How to Apply:

If you enjoy helping people, learning new skills, and being part of a close-knit team, we’d love to hear from you! Please send your resume and a brief cover letter to [e-mail].