RQ09900 - Int. Business Analyst

Source Code; Toronto; On-site; CAD 80,000 - 110,000; Full time

Job summary

A leading tech consulting firm in Toronto is seeking an experienced International Business Analyst. The candidate will ensure effective management of user lifecycle processes and audit operations, requiring 7+ years of business analysis experience. Candidates should demonstrate strong communication and problem-solving skills. The position requires on-site work and is a 7-month contract with potential for extension.

Qualifications

• 7+ years of experience as a Business Analyst.
• Experience setting up workshops with business users.
• Experience with planning and implementation of releases.

Responsibilities

• Maintain SUS platform user lifecycle management processes.
• Generate monthly reports on platform performance.
• Monitor vulnerability reports and track security patching.

Skills

Business Analysis

Communication skills

Negotiation skills

Problem-solving skills

Tools

Kubernetes (OpenShift)

MS Azure

Remedy

eSMT

Job description

RQ09900 - Int. Business Analyst

ONSITE -222 Jarvis Street

- From October 20, 2025, the candidate is required to work onsite 4 days a week and 1 day from home

- From January 5, 2026, the candidate is required to work onsite 5 days a week fully

7 month contract

2 Openings - 2 Submissions

Government Services Integration Cluster - Ministry of Public and Business Service Delivery and Procurement

Roles and Responsibilities for this position include but not limited to

Operations Audit Lead

• Maintain SUS platform user lifecycle management processes
• Periodic platform user audit
• Client follow-up and remediation

Platform Log and Audit Lead

• Product management of SUS Audit and common Logging components
• Specification documentation upkeep (requirements and system capabilities for platform and applications)
• User guide and training material upkeep.
• New requirements management (definition, implementation scheduling etc.)
• Implementation validation and sign-off
• Periodic review of platform audit data and reports to identify abnormal usage patterns and initiate corrective action
• Onboarding and project support for application audit
• High level effort and resource assessment

Performance and Security Analyst

• Generate monthly reports on platform performance
• Monitor vulnerability reports and track security patching

Service Inventory Manager

• Manage SUS Service Description documentation
• Manage SUS components CI inventory (liaison to CMDB team)

Must Have

• 7+ years of experience as a Business Analyst.
• Demonstrated experience with setting up workshops with the business users.
• Demonstrate strong communication, facilitation, negotiation, consensus building and problem-solving skills
• Demonstrated experience with planning and implementation of releases.

Ideal candidate should have the following experience

• Experience with Cloud Services Kubernetes (OpenShift) & MS Azure
• Experience with reporting tools and concepts
• Demonstrate strong communication and problem-solving skills
• Demonstrate initiative and responsiveness
• Experience with CMDB concepts and methodologies
• Experience with Remedy and/or eSMT