Risk Services Technical Enablement Executive Consultant

Northbridge Financial; Calgary; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading Canadian insurance company is seeking a Technical Trainer to enhance the development of Risk Consultants through impactful training and technical guidance. This role involves collaboration across departments and mentoring staff to ensure exceptional service delivery. The ideal candidate will have deep risk services knowledge and experience in facilitating effective training sessions. This position offers a hybrid work model and competitive financial wellness benefits.

Benefits

Hybrid work model

Competitive salary

Flexible health benefits

Education assistance

Community impact initiatives

Qualifications

• Ability to facilitate engaging and effective training sessions.
• Deep knowledge of risk assessments due to 10+ years in Risk Services.
• Experience in training or coaching in a technical environment.

Responsibilities

• Shape development of Risk Consultants through impactful training programs.
• Collaborate across departments to deliver exceptional service.
• Mentor staff to drive continuous improvement in risk services.

Skills

Training facilitation

Technical communication

Relationship building

Performance data analysis

Project management

Coaching and mentoring

Influencing decisions

Education

Post-secondary education or equivalent experience

10+ years in Risk Services

CIP/FCIP designation (preferred)

Bilingualism in English and French (an asset)

Tools

Microsoft Office

Job description

What it’s like to be a Northbridge Risk Services Technical Trainer

As a Risk Services Technical Trainer at Northbridge, you’ll play a key role in shaping the development of our Risk Consultants through impactful training programs, technical guidance, and quality assurance support. You’ll collaborate across departments to ensure our teams are equipped with the knowledge and tools they need to deliver exceptional service. From onboarding new hires to refining audit tools and mentoring staff, your expertise will help drive continuous improvement and excellence in our risk services.

We want your talent!

If you are great at:

• Facilitating engaging and effective training sessions
• Translating complex technical concepts into accessible learning content
• Communicating clearly and building strong relationships across teams
• Analyzing performance data to identify opportunities for growth
• Managing multiple projects in a dynamic environment
• Collaborating with cross-functional teams to drive results
• Coaching and mentoring others to help them succeed
• Influencing decisions and gaining support on sensitive issues

You have:

• Post-secondary education and/or equivalent experience
• 10+ years in Risk Services with deep knowledge of risk assessments
• Experience in training, coaching, or mentoring in a technical setting
• Advanced proficiency in Microsoft Office
• CIP/FCIP designation (preferred)
• Bilingualism in English and French (an asset)

We really mean it when we say we put you first. Here are a few ways how:

• Hybrid work! You get to work from the office and at home 50/50, allowing you to manage both worlds with the ease and flexibility you need.
• Financial wellness: We offer competitive salaries and support your financial health through our employee share purchase plan, pension plans, RRSP, discounts on staff insurance, and more!
• Health & well-being: We help you prioritize your well-being from day one through flexible health benefits, early leave days, wellness programs, rewards, and recognition programs.
• Career development: We are invested in helping you grow in your career through education assistance to complete your CIP, FCIP, CRM or other courses desired, internal mobility, leadership training, and mentoring programs.
• Community impact: NBFC cares about the community and supports the causes you believe in with donation matching and team volunteer days.

Who we are:

We’re Northbridge Financial. We’re proud to be 100% Canadian and owned by Fairfax Financial. We serve through our Northbridge Insurance, Federated Insurance, and TruShield Insurance brands. We have a reputation for being one of Canada’s leading commercial property and casualty insurance company. Our employees are dedicated to understanding the needs of our customers and we go above and beyond to help Canadian businesses have a safer and brighter future. We’re a company of passionate people who put people first. Do you want to join a team that believes in working hard – and having fun at work – all while making a difference? Look no further than Northbridge.

At Northbridge Financial we embrace and celebrate you and are committed to creating an inclusive workplace for all! No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.