Risk Management Administrator – Dealership Operations

Auto Services Unlimited; Legal; On-site; CAD 60,000 - 80,000; Full time

Job summary

A growing automotive services firm is seeking a Risk Management Administrator to support compliance with insurance regulations and internal risk management practices. The ideal candidate possesses excellent organizational, analytical, and communication skills, alongside experience in the automotive industry or insurance operations. This full-time position may require occasional travel and offers standard business hours. Join us to deliver top-notch service and contribute to remarkable client experiences.

Qualifications

• Experience in insurance operations is required.
• Knowledge of Garage Keepers Liability, Workers’ Compensation, and insurance lines is preferred.

Responsibilities

• Ensure compliance with insurance regulations and carrier requirements.
• Conduct internal audits and support claims handling.
• Monitor coverage limits and policy updates related to dealership operations.

Skills

Excellent organizational skills

Analytical skills

Communication skills

Proficiency with claims systems

Proficiency with compliance platforms

Proficiency with Microsoft Office Suite

Education

Bachelor’s degree in Business, Risk Management, Insurance

Job description

We’re growing rapidly. Join us in Changing Lives

Auto Services Unlimited strives to create an environment that promotes excellence and rewards achievement. Our goal is to deliver the best product and a high-level experience to our customers. We are looking for dependable and committed professionals who share that same passion to join our team.

We are seeking committed, passionate, and enthusiastic individuals with great work ethic, the highest degree of integrity, and excellent customer and interpersonal skills to join our team and deliver a world class experience to our valued clients. As we grow our organization, we select qualified candidates from within to promote to the highest levels in the organization.

Location: Independence, OH

Job Id:2924

# of Openings:1

Position Summary

The Risk Management Administrator supports the dealership management group by ensuring full compliance with insurance regulations, carrier requirements, and internal risk-management practices, as well as assisting with reporting requirements for the Dealership’s lending partners. This role focuses heavily on Garage Keepers Liability, Workers’ Compensation, General Liability, and other dealership-specific coverages. The administrator, reporting to the General Counsel’s office, conducts internal insurance audits, supports claims handling, monitors regulatory updates, and ensures all service, sales, and operational departments adhere to approved insurance protocols. In addition, the administrator will assist with preparing and tracking regular compliance reporting to financial institutions. The ideal candidate has experience in insurance operations, strong attention to detail, and a solid understanding of automotive industry risk exposures.

Key Responsibilities

Garage Keepers & Dealership Liability

• Review and maintain compliance standards for Garage Keepers Liability, including proper documentation of customer vehicles, repair orders, key-tracking practices, and shop safety procedures.
• Conduct periodic audits of service drive, shop operations, and lot organization to ensure compliance with carrier requirements.
• Monitor coverage limits, endorsements, and policy updates related to garage operations, loaner vehicles, test drives, and inventory.
• Work with HR on workplace injury reports, track trends, and assist in claims documentation and communication with carriers.
• Verify completion of safety audits, incident investigations, and corrective action follow-ups.

General Compliance & Risk Management

• Conduct routine internal reviews of insurance files, policy documents, claims records, certificates of insurance, and vendor compliance.
• Assist with annual renewals for garage keepers, workers’ comp, auto liability, cyber, property, and umbrella programs.
• Maintain communication with brokers, carriers, and legal partners regarding coverage changes, claims, or regulatory issues.
• Monitor state-specific dealership insurance regulations and ensure policies are updated and distributed accordingly.
• Develop and maintain dealership insurance SOPs, compliance checklists, and training guides.
• Assist with financial reporting requirements to lenders
• Organize and maintain reporting information

Qualifications

• Excellent organizational, analytical, and communication skills.
• Proficiency with claims systems, compliance platforms, and Microsoft Office Suite.

Preferred Qualifications

• Dealership or automotive retail experience strongly preferred.
• Working knowledge of Garage Keepers Liability, Workers’ Compensation, and insurance lines.
• Bachelor’s degree in Business, Risk Management, Insurance, or equivalent experience.

Working Conditions

• Full-time position with standard business hours; may require occasional travel to dealership locations.