Retail Supervisor

Savers | Value Village; Kelowna; On-site; CAD 40,000 - 54,000; Full time

Job summary

An established industry player in the thrift retail sector is seeking a Retail Store Supervisor who will play a pivotal role in driving store success and team development. This position offers the chance to lead a diverse team, make impactful decisions, and contribute to a purpose-driven mission that champions reuse and sustainability. With comprehensive training and a supportive work environment, you will empower your team while celebrating uniqueness and community impact. If you are passionate about retail and eager to make a difference, this opportunity is perfect for you.

Benefits

Comprehensive Health Care Plans

Company-Paid Life Insurance

Retirement Savings Plan with Matching

Paid Time Off

Mental Health Services

Qualifications

• Experience in retail management or supervisory roles is preferred.
• Strong leadership skills to guide and develop team members.

Responsibilities

• Supervise daily store operations and manage team performance.
• Make key decisions impacting store success and customer satisfaction.

Skills

Team Leadership

Decision Making

Communication

Problem Solving

Education

High School Diploma

Retail Management Training

Tools

Point of Sale (POS) Systems

Inventory Management Software

Job description

Description

Job Title: Retail Store Supervisor

Pay: 40,716$-53,745$

Who We Are

As one of the largest for-profit thrift operators in the United States, Canada, and Australia for value-priced pre-owned clothing, accessories, and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and onto our store racks and shelves for reuse, providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.

Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec), and Savers Australia.

Summary & Positions

As a Retail Store Supervisor at Savers / Value Village, everything you do has a specific purpose that links Team Member effort to business results in your store. Our Retail Store Supervisors make important decisions that directly impact the success of their store every day. And, they continuously develop and empower their Team Members.

Retail Store Supervisor opportunities in Operations, Production, and Retail may include:

• Front End Supervisor
• Production Supervisor
• Community Donation Supervisor

What You Can Expect

• The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
• To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
• An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

What You Get

Comprehensive onboarding and training from day one.

In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally and partner with a variety of renowned providers to supplement our offerings.

• Comprehensive extended health care plans for full-time Team Members
• Company-Paid Life and AD&D Insurance
• A Group Registered Retirement Savings Plan (RRSP) with a generous company matching provision to assist you in saving for a secure financial future
• Paid time off from work for leisure or other hobbies
• A range of mental health services to assist you in managing daily life

190 Aurora Crescent, Kelowna, BC V1X 7M3