Retail Store Manager

Lovisa Pty Ltd; Montreal; On-site; CAD 60,000 - 75,000; Full time

Job summary

A dynamic retail company in Montreal is hiring a Retail Store Manager to lead store operations and drive sales. The ideal candidate will have over 3 years of retail management experience and strong skills in team development and problem-solving. This role requires flexibility and a passion for retail and fashion.

Qualifications

• Over 3 years of retail management experience.
• Proven track record of achieving sales targets.
• Strong leadership and team development skills.

Responsibilities

• Drive sales targets through effective leadership.
• Recruit, train, and develop store staff.
• Oversee daily operations and store presentation.

Skills

Retail management experience

Leadership

Problem-solving

Interpersonal skills

Adaptability

Business acumen

Education

Bachelor's degree preferred

Job description

Overview

We're seeking a dynamic and results-driven Retail Store Manager to lead our store operations and drive business growth. About the Role: As Store Manager, you'll oversee daily operations while developing and inspiring a high-performing team in a fast-paced retail environment.

Key Responsibilities

• Sales & Performance Management: Drive sales targets through effective team leadership and strategic planning
• Sales & Performance Management: Analyze sales data to identify trends and opportunities
• Sales & Performance Management: Implement and monitor KPIs to ensure store productivity
• Sales & Performance Management: Lead by example in delivering exceptional sales performance
• Team Leadership & Development: Recruit, train, and develop store staff
• Team Leadership & Development: Create succession plans to develop future leaders
• Team Leadership & Development: Conduct performance reviews and provide coaching
• Team Leadership & Development: Build and maintain a passionate, customer-focused team
• Operations & Merchandising: Ensure optimal inventory management and stock control
• Operations & Merchandising: Implement loss prevention strategies to minimize shrink
• Operations & Merchandising: Execute visual merchandising standards to maximize sales
• Operations & Merchandising: Oversee opening and closing procedures
• Operations & Merchandising: Maintain store presentation and cleanliness standards
• Customer Experience: Foster a customer-first culture throughout the store
• Customer Experience: Resolve complex customer service issues
• Customer Experience: Ensure consistent delivery of exceptional shopping experiences
• Customer Experience: Build and maintain customer loyalty
• Business Administration: Manage store budget and expenses
• Business Administration: Report key metrics to upper management
• Business Administration: Implement company policies and procedures
• Business Administration: Identify and resolve operational challenges

Required Qualifications

• 3+ years retail management experience
• Proven track record of achieving sales targets
• Strong leadership and team development skills
• Excellent problem-solving abilities
• Deep passion for retail and fashion
• Flexible availability including weekends and holidays
• Bachelor's degree preferred

You\'ll Excel If You

• Are results-oriented with strong business acumen
• Have exceptional interpersonal and communication skills
• Demonstrate adaptability in a fast-paced environment
• Show enthusiasm as a brand ambassador
• Have experience in fashion retail

We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world.