Retail Operations Supervisor – Drive Sales & Merchandising

Staples Canada; Montreal; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading retail company is seeking a Retail Operations Supervisor in Montreal. This role focuses on driving sales, enhancing customer engagement, and operational excellence within the store. The ideal candidate will supervise inventory and merchandising, support the training of associates, and ensure health and safety compliance. Candidates should have 3+ years of retail experience and supervisory skills. Health and dental benefits, RRSP/DPSP, and performance bonuses are part of the offer.

Benefits

Health and Dental benefits

RRSP/DPSP

Performance bonuses

And more...

Qualifications

• 3+ years of prior customer service experience in retail is required.
• 1-2 years of prior supervisory experience with direct accountability for achieving sales and service targets.
• Ability to operate in a fast-paced environment with strong prioritization, organization, and multi-tasking skills.
• Strength and keen eye for visual merchandising.

Responsibilities

• Lead customer engagement and motivate associates.
• Oversee inventory and merchandising standards.
• Support training and development of associates.
• Facilitate clear communication and lead meetings.
• Support health and safety policies.
• Perform front office administrative tasks.

Skills

Customer service experience

Supervisory experience

Strong prioritization skills

Visual merchandising

Job description

A leading retail company is seeking a Retail Operations Supervisor in Montreal. This role focuses on driving sales, enhancing customer engagement, and operational excellence within the store. The ideal candidate will supervise inventory and merchandising, support the training of associates, and ensure health and safety compliance. Candidates should have 3+ years of retail experience and supervisory skills. Health and dental benefits, RRSP/DPSP, and performance bonuses are part of the offer.