Retail Associate, Columbia Icefield

Pursuit Collection; Municipality of Jasper; On-site; CAD 32,000 - 42,000; Full time

Job summary

A hospitality and attractions company in the Municipality of Jasper seeks an individual excited to enhance customer experiences by overseeing sales of items like souvenirs and clothing. Responsibilities include managing sales transactions and maintaining store organization. Ideal candidates will have previous guest service experience and enjoy working in a diverse team in a remote environment while engaging with visitors in a beautiful setting.

Benefits

Free access to Pursuit attractions

50% off for friends

Discounts on hotel stays and dining

Access to mental health resources

Qualifications

• Excited about living and working in a remote environment.
• Previous guest service and cash handling experience is an asset.
• Customer service mindset for memorable experiences.

Responsibilities

• Oversee sales of souvenirs, clothing, and jewelry.
• Operate point of sale system with accuracy and efficiency.
• Maintain cleanliness and organization of sales floor.

Skills

Guest service orientation

Cash handling experience

Ability to work in a remote environment

Team collaboration

Fluency in a second language

Job description

At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world‑class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces you’ll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.

Role & Responsibilities

• Oversee the sales of souvenirs, clothing, and jewelry
• Assist as needed in the Photo Department
• Uphold our high standards of service, merchandising, and display
• Operate the point of sale system with accuracy and efficiency, the responsible handling of cash, credit cards, and cash out forms
• Keep the sales floor and storage areas clean and organized
• Communicate with co-workers and management, forward observations and comments in a timely fashion
• Apply upselling and cross selling techniques to maximize the potential of staff incentives
• Collect feedback forms from customers, answering the phone, facilitating efficient inventory management and movement
• Uphold the high standard of environmental stewardship expected for all employees
• Other duties as assigned

Required Skills & Qualifications

• Must be excited at the idea of living and working in a remote (yet very social) environment
• Previous guest service and cash handling experience an asset
• Guest service‑oriented mindset and a passion for delivering memorable experiences
• Speaks second language, an asset
• Mature, energetic, dependable and self‑motivated
• Enjoy working with a diverse team in a busy, fast‑paced environment
• Must meet the Organization grooming and appearance standards
• To honour our commitment to be “Always Honest” all employees must consent to a criminal record check

About Us

We're more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; Our team members included.

Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination‑worthy locations in Alaska, Montana, the Canadian Rockies, Vancouver, Reykjavík, Costa Rica, Las Vegas, and Chicago.

Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU. As a member of the S&P SmallCap 600 index, we specialize in attractions‑led hospitality, consistently generating revenue and delivering value to our shareholders.

What will your work environment be like?

At Pursuit, our locations are more than just a place to work – it’s a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, so whether you’re tackling projects or enjoying our many perks, you’ll feel supported and valued. With a variety of great benefits, we’re committed to ensuring that your time with us is as fulfilling as it is fun.

Our team shares a passion for adventure and an authentic desire to play host to the world. We are united by our connection to the people and places we’re lucky to call home. Our workforce is diverse. Our team members come here to embrace the extraordinary. To watch the sunrise and set each day in a place that, for many people, exists only in their imagination. To build career experience beside seasoned professionals a community of people who say ‘yes’ to adventure time and time again. To be a part of the #PursuitLife and live each day with purpose, turning moments into memories.

PURSUIT PERKS

• Join an inclusive, global team and make life‑long connections
• Enjoy free access to Pursuit attractions and 50% off for friends
• Get discounts on hotel stays, dining, and retail
• Access subsidized mental health and wellness resources

Equal Employment Opportunities Information

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the country where the role is located to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity‑deserving groups. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at [e-mail].

We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted directly.