Remote Travel Support Specialist — Customer Service & Sales

Concentrix; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading customer engagement firm in Canada is seeking customer service representatives to deliver exceptional support. This role allows for remote work and offers a salary of $18-$21/hr with additional performance-based incentives. Ideal candidates should have at least 1 year of experience and strong computer skills. Comprehensive benefits including medical and dental insurance are provided. The company fosters career advancement and values privacy and equal opportunity.

Benefits

Comprehensive benefits including medical, dental, and vision insurance

Paid training

Lucrative employee referral bonus opportunities

Qualifications

• Minimum of 1 year of customer service experience.
• Open availability for scheduling flexibility.
• A quiet, distraction-free environment for remote work.

Responsibilities

• Provide customer support using a call flow guide.
• Sell hotel, air, car, and ancillary travel products.
• Build strong customer relationships and deliver exceptional service.

Skills

Customer service experience

Strong computer navigation skills

Multi-tasking proficiency

Education

High school diploma or GED

Job description

A leading customer engagement firm in Canada is seeking customer service representatives to deliver exceptional support. This role allows for remote work and offers a salary of $18-$21/hr with additional performance-based incentives. Ideal candidates should have at least 1 year of experience and strong computer skills. Comprehensive benefits including medical and dental insurance are provided. The company fosters career advancement and values privacy and equal opportunity.