Remote Customer Service - $19.79 per hour

TSC; Halifax; Remote; CAD 30,000 - 60,000; Part time

Job summary

A retail company is seeking dedicated English Sales and Service Associates to work from home. This role involves providing top-notch customer service and addressing order concerns with a flexible schedule. No previous experience is required, but strong communication and problem-solving skills are essential. Earn $19.79 CAD per hour with no limit on weekly hours based on availability.

Benefits

Earn $19.79 CAD per hour

Flexible working hours

Paid training

Qualifications

• No customer service or sales experience required.
• Must have strong problem-solving and communication skills.
• Ability to work a minimum of 20 hours per week.

Responsibilities

• Investigate order concerns and provide solutions.
• Maintain brand image during customer interactions.
• Adhere to performance metrics.

Skills

Problem solving

Patience

Clear communication

Persuasion skills

Positive language

Job description

Overview

Today's Shopping Choice is seeking dedicated, experienced English Sales and Service Associates to work from home. The English Sales and Service Gig is responsible for responding to and providing best-in-class customer service from inquiries received from retailers and customers via email and phone.

Responsibilities

You will investigate order concerns, find solutions that balance the needs of the business and customers, update information and reports. The successful candidate must adhere to metrics such as :

• average handle time, productivity, and quality
• maintain a positive brand image for Today's Shopping Choice products while interacting with customers

Benefits

• Earn $19.79 CAD per hour¹
• This Gig is worked from the comfort of your own home
• Build your own schedule with flexible hours from 7 : 00am to 2 : 00am EST; 7 days a week²
• Paid training³
• No maximum limit of hours you can work per week (based on availability)

Requirements

• No customer service / sales experience required
• The English Sales and Service position requires you to have problem solving skills, patience, attentiveness, clear communication skills, persuasion skills, positive language, product knowledge, reading customers and closing ability
• Pass the background check
• Must work a minimum of 20 hours per week