Red Lake Ontario - System Technician

Rogers Communications; Winnipeg; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading telecommunications company is seeking a System Technician in Winnipeg, Manitoba. The role involves installing and servicing Rogers Ignite products, collaborating across teams, and maintaining high customer service standards. Candidates should possess a full class-5 driver’s license and be physically able to perform job duties. The position offers competitive salary and benefits, making a significant impact in the telecommunications industry.

Benefits

Competitive Salary

Discounts on services and products

Health & Dental Benefits

Growth & Development opportunities

Qualifications

• A valid full class-5 driver’s license.
• Comfortable working outside year-round.
• Ability to work various shifts including evenings and weekends.
• Physically able to perform all aspects of job including heavy lifting.

Responsibilities

• Install Rogers Ignite products and services.
• Servicing products with in-home support for customers.
• Operate test equipment for coaxial and fiber systems.
• Collaborate with internal departments to resolve issues.

Skills

Customer-centric focus

Technical acumen

Physical ability for heavy lifting

Adaptability

Job description

Overview

Join to apply for the Red Lake Ontario - System Technician role at Rogers Communications

At Rogers, we put our customers first in everything we do! Our Field Operations team provides top-notch service, connecting communities across Canada. We\'re seeking individuals who are passionate about technology, thrive in dynamic environments, and are ready to make a meaningful impact in the telecommunications industry. If you\'re ready to take on an exciting challenge and be part of a team that values innovation and excellence, consider the following opportunity.

Responsibilities

• Installation of Rogers Ignite products and services including Internet, Home phone, TV / streaming
• Servicing and maintaining products with in-home support for customers by educating them on the best Rogers has to offer
• Operate test equipment related to the maintenance of 2-way coaxial and fiber systems including system analyzers, field strength meters, TDR and locators
• Maintain accurate system records and support documentation regarding all work orders
• Work with various internal departments to collaborate and resolve complex, customer-impacting issues in an effective and timely manner
• Various other duties as required

What You Bring

• A valid full class-5 driver’s license
• Demonstrates behaviors, which support the Key Success Factors Accountability, Adaptability & Customer 1st.
• Comfortable working outside year-round
• Ability to work various shifts including evenings, out-of-town work, rotational on-call duties, weekends and statutory holidays when required
• Physically able to perform all aspects of job including working at heights, heavy lifting up to 100lbs, and maneuvering through crawl spaces
• Customer-centric focus, and commitment to quality control excellence
• Technical acumen, with a desire to stay up-to-date on the latest industry trends
• Always performs work with safety on top of mind and adheres to all safety requirements

Benefits

• Competitive Salary
• Discounts up to 50% off Blue Jays tickets, Rogers, and Fido Services; 25% off TSC items; 20% discount on all wireless accessories sold in Rogers Stores
• Health & Dental Benefits, Pension plan and Stock Matching options
• Growth & Development opportunities to grow in Field Operations
• Work for an organization committed to environmental protection
• Strong commitment to diversity and inclusion with groups supporting equity

Other Requirements

• To protect our people, brand and assets, a pre-employment background check will be conducted. All candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.
• In certain provinces you may be required to obtain and maintain a valid security worker licence to perform your position\'s duties. If applicable, obtain the license and provide proof on or before your start date.

Schedule: Full time

Shift: Variable

Length of Contract: Not Applicable (Regular Position)

Work Location: 75 Queen Street (7819), Dryden, ON

Travel Requirements: Up to 25%

Posting Category / Function: Field Operations & Maintenance

Requisition ID: 327026

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite a minimum of four (4) days per week starting October 6, 2025, increasing to five (5) days per week effective February 2, 2026. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. Everyone who applies will be considered. We work with candidates who are experiencing a disability to ensure they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can support your best work. You matter to us!

Posting Notes Customer Experience

Seniority level: Not Applicable

Employment type: Full-time

Job function: Engineering and Information Technology

Industries: Broadcast Media Production and Distribution, Book and Periodical Publishing, and Telecommunications

Location: Winnipeg, Manitoba, Canada