Summary
This posting is for multiple hourly positions working at Millenium Place and other facilities. Shift hours range from 7:00 a.m. to 11:30 p.m. As a Recreation Attendant you will interact with guests to provide high quality customer service, complete ongoing facility maintenance, and ensure a safe and clean environment. Reporting to the Events and Booking Specialist, your responsibilities will focus on our rental clients to assist with preparations, checking attendee's in/out, and ensuring their rental needs are met.
Key Responsibilities
Key Responsibilities:
- Supervise facility guests, monitor equipment and building conditions to ensure a safe and enjoyable experience
- Address patron concerns in a positive and polite manner
- Greet clients attending for rental opportunities, provide assistance with inquiries, and have the rental space cleaned and prepared
- Complete assigned daily, weekly, monthly, and annual maintenance of facility and grounds to meet or exceed provincial health and safety standards
- Perform assigned duties to support facility needs and other facility staff including: receiving and storing deliveries, snow removal, equipment setup, special event setup, and exterior clean up
- Perform manual tasks such as lifting, cleaning, and disinfecting to ensure a safe and clean environment
- Attend regular training on customer services and emergency procedures, including power failures, fire alarms, and building security
Requirements
Qualifications and Skills:
- Minimum completion of Grade 10
- High school diploma with experience in a customer service setting is an asset
- Daytime availability is an asset
- Availability for evening, weekend, and statutory holiday shifts
- Current Standard First Aid and CPR certification is required
- Ability to perform physical tasks such as room set-up/take down and cleaning
- Exceptional customer service skills and the ability to interact with facility guests in a positive manner
- Skill and ability to perform in stressful situations like building emergencies, medical/first aid emergencies
- Good communication skills, both written and verbal
- Strong time management and prioritization skills, with the ability to adapt to changing needs
Conditions of Employment
- Submission of Satisfactory Criminal Record Check
- Ability to perform physical tasks such as cleaning, and room set-up/takedown
- Ability to complete WHMIS certification upon employment (provided)