Receptionist/Administrative Assistant

E.B. Horsman & Son; Surrey; On-site; CAD 40,000 - 50,000; Full time

Job summary

A reputable Western Canadian electrical distributor is looking for a Receptionist / Administrative Assistant in Surrey. This full-time role involves greeting guests, managing communications, and supporting office operations. The ideal candidate has at least 2 years in customer service and is proficient in MS Office. Join a supportive team in a company that values integrity, teamwork, and continuous improvement.

Benefits

Birthday off

Health, dental, and employee assistance program benefits

Annual profit-sharing

Employee share ownership program (ESOP)

RRSP matching after 1 year

Qualifications

• 2+ years of experience in a customer service environment.
• Ability to form strategic partnerships and respect cultural diversity.
• Strong verbal and written communication skills.

Responsibilities

• Greet employees and guests at the Head Office.
• Manage communications and coordinate office activities.
• Support in preparing and managing industry events.
• Maintain cleanliness of reception and mailroom areas.
• Analyze reports and prepare actionable insights.

Skills

Customer Service Orientation

Proficiency in MS Office

Strong Communication Skills

Event Management

Highly Organized

Analytical Mindset

Teamwork

Motivated and Driven

Education

High School Diploma

Tools

MS Outlook

MS Excel

MS PowerPoint

Phone System Software

Job description

Overview

Who we are

We are strong, nimble, and growing! EB Horsman & Son is proud to be a fifth generation family owned, successful Western Canadian electrical distributor with 20+ locations throughout BC, Alberta, and Saskatchewan, consistently recognized as one of Canada's Best-Managed companies. We take pride in living our core values and carrying out our mission statement of helping our communities thrive since 1900s. At E.B. Horsman & Son, we’re committed to a workplace where everyone belongs. If you’re qualified, we’d like to hear from you.

What we offer

• Birthday off
• Health, dental, and employee assistance program benefits
• Annual profit-sharing
• Employee share ownership program (ESOP)
• RRSP matching after 1 year of employment
• Access to EBH University for personal & professional growth

Onsite work location

Located at 19295 25th Ave, Surrey B.C. This is an on-site, full-time, Monday to Friday, permanent position.

Why this role matters

As the first point of contact for employees, customers, and visitors, the Receptionist / Administrative Assistant plays a vital role in shaping the company’s image and ensuring a welcoming, professional environment. Beyond greeting and assisting guests, this role keeps daily operations running smoothly by managing communications, coordinating office activities, and supporting the Executive Office. By balancing front-of-house hospitality with behind-the-scenes administrative support, the Receptionist / Administrative Assistant helps create a positive experience for everyone who interacts with our organization while enabling our leadership team to stay focused on strategic priorities.The Receptionist / Administrative Assistant position reports to the Executive Assistant to the President / CEO Executive Office Manager.

What to expect in the role

• Customer Service Orientated. You will be the main point of contact at the Head Office to greet our employees and guests. You will be responsible for developing and maintaining professional, positive customer relationships, both internally and externally.
• Technically Savvy. Proficiency in MS Office, including Excel for designing spreadsheets and analyzing data. Advanced Powerpoint skills for creating impactful presentations and Outlook for organizing and scheduling meetings. In addition, you have a high level of comfort utilizing internal communications systems.
• Collaborative Communication. Strong verbal and written communication is integral to this role. On behalf of the Executive Assistant, you will help create engaging content, including corporate projects and initiatives, press releases, research, and other communications.
• Event Management. Provide support in coordinating industry sales and training events. Responsibilities include preparing event materials, arranging catering, and managing calendar and travel logistics.
• Highly Organized. Maintain the cleanliness of the front reception and mailroom areas while delivering a wide range of administrative support in collaboration with the manager and administrative team.
• Analytical Mindset. Support the manager by analyzing and interpreting reports, identifying trends, and preparing insights. This includes consolidating data from Excel and other internal systems to produce clear, actionable findings.
• Values Teamwork. Work collaboratively with the Executive Assistant and across the EBH branch network. Building strong partnerships and fostering teamwork are essential to success in this role.
• Highly Driven & Motivated. With our continued growth, you will be challenged in a fast-paced environment of competing priorities.

Ideal candidate profile

• High School Diploma
• 2+ years of experience in a customer service environment
• Proficiency in MS Outlook, phone system software and the ability to learn new software
• Proficiency with MS Office (Advanced knowledge of MS Excel and MS PowerPoint is an asset)
• Proven ability to form strategic partnerships, build relationships and respect cultural diversity
• Strong verbal and written communication skills

Our Core Values : Celebrating the Past, Empowering the Future

Teamwork & Collaboration | Integrity| Commitment | Reliability | Initiative | Continuous Improvement

We thank all applicants for their interest. Only those living in Canada with permanent work authorization will be considered. Please note only candidates selected for an interview will be contacted.