Project Manager

Infoxchange Group; Victoria, Richmond; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A registered charity and social enterprise is seeking a proactive Project Manager to lead software implementation projects. The role requires experience in managing multiple projects, strong communication skills, and the ability to work in a dynamic environment. The position offers a hybrid working model and aims for significant community impact. Interested candidates should apply if ready to make a difference.

Benefits

Salary Packaging

Annual Leave Loading

Hybrid-working

Welcoming offices

Qualifications

• Experience managing multiple software implementation projects.
• Ability to tailor project management methodologies to real-world needs.
• Experience in the not-for-profit or community services sector is highly regarded.

Responsibilities

• Drive delivery of multiple concurrent projects from kick-off to go-live.
• Manage timelines, resources, and dependencies.
• Build strong stakeholder relationships.
• Provide regular updates on budget, scope, risks, and milestones.
• Keep project plans and status reports up to date.

Skills

Stakeholder engagement

Project management methodologies

Communication

Negotiation skills

Problem-solving

Job description

Overview

At Infoxchange, we’re a registered charity and social enterprise where diverse, smart, and passionate people embrace the power of technology to drive social justice.

We’re proud to be Great Place to Work certified and recognised as one of the Best Workplaces for Women – and we’re continuing to grow with purpose.

We’re looking for a proactive, delivery-focused Project Manager to lead the implementation of our client and case management software across a growing portfolio of community organisations. This role offers variety, challenge, and the opportunity to make a real impact. You’ll thrive in a dynamic environment where collaboration, adaptability, and purpose-driven work are key.

This is a permanent full-time position (hybrid working model), based in either our Melbourne or Brisbane office.

What you\'ll be doing

• Drive the delivery of multiple concurrent projects from kick-off to go-live across government and non-government sectors.
• Take ownership of schedules: manage timelines, resources, and dependencies with clarity and focus.
• Build strong stakeholder relationships: engage clients, internal teams, and external partners to keep projects aligned and moving forward.
• Communicate progress: provide regular updates on budget, scope, risks, and milestones to all stakeholders.
• Navigate change: respond to shifting priorities and resource constraints with transparency and confidence.
• Maintain clear documentation: keep project plans and status reports up to date to support smooth onboarding and delivery.
• Solve challenges proactively: identify risks early, escalate when needed, and keep delivery on track.

What you\'ll bring

• Demonstrated experience managing multiple software implementation projects in a fast-moving environment.
• Strong grasp of project management methodologies and tools, with the ability to tailor them to real-world needs.
• Excellent stakeholder engagement and negotiation skills – you know how to build alignment and sustain momentum.
• Clear and effective communication – you can simplify complexity and keep everyone informed.
• A history of delivering projects on time and within budget, even when timelines are tight.
• Experience in the not-for-profit or community services sector is highly regarded.

Personal attributes that thrive here

• You’re energised by meaningful work and enjoy navigating complex, evolving environments.
• You turn ideas into action and bring others along with you.
• You’re a self-starter who works well independently, but also values team collaboration.
• You’re comfortable making decisions with imperfect information and adjusting course when needed.
• You balance urgency with empathy, especially when working with mission-driven clients.

What do we offer?

As well as enjoying the rewards and satisfaction of working within an NFP, and as a Great Place to Work certified employer, we also offer additional benefits such as Salary Packaging, Annual Leave Loading, Hybrid-working, welcoming offices and many more.

Excited by this opportunity and ready to make a difference? Apply today!

Applicants must be willing to undergo a police check as a condition of employment with Infoxchange, and must be Australian citizens or permanent residents. Temporary and bridging visa holders are not eligible for permanent positions.

Read more about Infoxchange in our annual report.

Infoxchange is committed to growing teams with diverse skills, abilities, and experiences. We welcome applications from people of all ages, abilities and cultures, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, people living with disability, people from the LGBTQI+ community, parents and carers.

We are a 2025 Circle Back Initiative Employer and commit to respond to every applicant who applies to work for Infoxchange.