Personal Support Worker

Providence Care; Eastern Ontario; On-site; CAD 30,000 - 60,000; Full time

Job summary

A long-term care facility in downtown Kingston is seeking a Personal Support Worker to provide high-quality, person-centered care for residents. Candidates must have completed a PSW Diploma and preferably have experience in long-term care, CPR certification, and training in dementia care. This role includes assisting residents with daily activities, monitoring their well-being, and working collaboratively with nursing staff. The position offers competitive wages and a supportive working environment.

Benefits

Competitive salaries with benefits

Group Retirement Pension Plan

Employee Assistance Program

Education and mentorship opportunities

Qualifications

• Completion of a Personal Support Worker Diploma/Certificate from an accredited institution.
• Prior experience in long-term care or community support preferred.
• Completion of training in Gentle Persuasive Approach preferred.

Responsibilities

• Assist with activities of daily living and basic nursing care.
• Report changes in residents' conditions to nursing staff.
• Familiarize with care plans for assigned residents.

Skills

Completion of Personal Support Worker Diploma/Certificate

Experience in long-term care

Gentle Persuasive Approach training

Experience in dementia care

CPR Basic Rescuer certification

Education

Personal Support Worker Diploma/Certificate Program

Job description

Job Code: 21462

Status: Temporary ProRated (Up to 15 months)

Location: Providence Manor

Union: LiUNA

Wage: $23.04 - $24.06

Posting Period: January 21, 2026 - January 27, 2026

Providence Manor is a 243-bed long‑term care home located in downtown Kingston. The home provides care for residents who have stable medical conditions, but require 24‑hour nursing care.

The Personal Support Worker (PSW), under the direction of the Assistant Director of Care, Charge RN, RN or RPN, is the primary front‑line monitor of resident well‑being and reports any changes in resident status or concerns to the registered nursing staff. The PSW assists in the delivery of high‑quality, person‑centered care on assigned Resident Home Areas. Duties are discharged in a manner that is consistent with the mission, vision and values of Providence Care Centre, the Resident’s Bill of Rights, and the requirements of the Fixing Long Term Care Act and Regulations. The PSW delivers basic nursing and hygiene care for residents and assists them with activities of daily living, based on assessed needs and care‑plan requirements.

Skills And Qualifications Required

• Successful completion of a Personal Support Worker Diploma/Certificate Program from an accredited educational institution
• Prior working or practicum experience in a long‑term care home or community support services program, preferred
• Successful completion of Gentle Persuasive Approach and similar programs, preferred
• Prior work experience and training in dementia care and palliative care, preferred
• CPR Basic Rescuer and first‑aid certification, preferred

Position Responsibilities

• The PSW will perform only those acts for which she or he has been properly trained.
• Takes direction from Charge RN, RN or RPN regarding priority‑setting and the delivery of care.
• Familiarizes self with the care plan of residents to whom she/he is assigned to provide care.
• Follows a consistent approach when interacting with residents who may exhibit difficult behaviours.
• Provides direct‑care for residents as outlined in the written care plan or as requested by the resident. Direct care encompasses but is not limited to: assistance with activities of daily living; exercise, positioning and ambulation; bowel and bladder care; collection of specimens; any other care required to ensure resident safety and comfort.
• Provides, removes and cleans bedpan and or urinal at regular intervals and upon resident’s request.
• Assists resident to and from bathroom and monitors as required.

Why Work At Providence Manor

• A long‑term care home with specialized care for dementia and veterans
• Committed to a person and family‑centered approach
• Competitive salaries with percentage in lieu of benefits & vacation
• Group Retirement Pension Plan
• Corporate and Resident Home Area/service specific orientation for new hires
• Focus on Healthy Workplace and Culture of Quality
• Employee and Family Assistance Program
• Education, mentorship and bursary opportunities
• Fully affiliated with Queen’s University and St. Lawrence College and other academic institutions
• Located in downtown Kingston

Disclosure: We do not use Artificial Intelligence to screen, assess, or make selection decisions in our recruitment process.