Personal Lines Underwriter

Gore Mutual Insurance; Cambridge; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading mutual insurance provider in Canada is seeking Underwriters for their National Operations Centre. Candidates should have 3 years of underwriting experience in personal insurance and be proficient in MS Office. This hybrid role entails providing exemplary service to brokers by managing transactions and underwriting decisions. The ideal candidate will possess strong communication and critical thinking skills. Join a company committed to transforming the insurance industry.

Qualifications

• 3 years of underwriting experience in personal insurance required.
• Proficient in MS Office Suite programs.
• Excellent communicator with stakeholder relationship skills.

Responsibilities

• Provide best in class customer service to brokers during renewals and new business.
• Manage phone queues to support brokers through underwriting transactions.
• Explain underwriting decisions to maintain strong broker relationships.

Skills

Customer service

Critical thinking

Relationship building

Decision making

Education

CIP designation or working towards

Tools

MS Office Suite

Job description

Next Horizon is here. Fueled by investments in talent and technology, our bold strategy to transform is nearly complete. At Gore Mutual, we’ve always set ourselves apart as a modern mutual that does good. Now, we’re proudly building on that legacy to transform our company—and our industry—for the better. Our path forward sharpens our focus on business performance, driven by leading technology, innovation and an agile, high-performing culture. With Gore Mutual and Beneva announcing their intent to merge in 2026, we’ll be uniting two well-established, financially strong, and trusted brands to become the strongest mutual insurer in Canada, ensuring Canadians have purpose-driven insurance options for generations to come. Come join us.

Gore Mutual’s Personal Insurance Underwriting team is growing! We are looking to add new team members to our National Operations Centre and set the stage for continued growth and expansion. Our Underwriters deliver genuine personal service to our brokers, listen carefully to understand their needs, and create tailored solutions blending the needs of the customer with profitable underwriting results.

This role requires some underwriting experience to apply critical thinking and solution more complex underwriting risks and has great opportunity for growth and development.

What will you do?

• Provide best in class customer service to our broker community by supporting them through various processes such as renewals, new business, and policy change transactions for both auto and property business lines
• Managing phone queues ensuring all relevant information is provided to effectively support brokers through underwriting transaction including submissions and risk analysis
• Explain underwriting decisions to our broker partners ensuring that strong broker relationships are maintained
• Underwrite risks within assigned underwriting authority to drive profitability
• Manage work duties as assigned in a fast paced, results driven environment ensuring department goals are met or exceeded

What will you need to succeed?

• 3 years of underwriting experience in personal insurance is required
• CIP designation or working towards designation is preferred
• Proficient computer skills with strong working knowledge of MS Office Suite programs
• Excellent communicator with the ability to build and maintain strong relationships with stakeholders
• Strong critical thinking and decision-making skills
• Ability to take initiative and work with minimal supervision

Please note that this role operates in a hybrid environment, with two days a week expected in our Cambridge Ontario office.

#LI-HYB

#INDHP

#LI-Hybrid

Accessibility

Gore Mutual Insurance Company is committed to providing accommodations for people with disabilities during all phases of the recruiting process, including the application process.

If you require accommodation because of a disability, we will work with you to meet your needs. Contact us and a human resources representative will consult with you to determine an appropriate accommodation.

Should you request an accommodation during the interview process, please notify your Talent Acquisition Consultant.

Apply for this job

To apply, submit your resume through Gore Mutual’s careers process.