Part-time Administrative Assistant

Latitude Wellness; Vancouver; On-site; CAD 30,000 - 60,000; Part time

Job summary

A health and wellness clinic in Vancouver is seeking a proactive Administrative Assistant to provide exceptional client service and support day-to-day operations. This part-time position offers the opportunity to grow within a collaborative team focused on holistic wellness. The ideal candidate will have strong organizational skills and experience in customer service. Schedule flexibility is available, making it a great opportunity for those passionate about health and wellness.

Benefits

Flexible schedule

Business Casual dress

Opportunity for leadership growth

Qualifications

• Experience in administrative, receptionist, or customer service roles, ideally in wellness or healthcare.
• Strong multitasking abilities and excellent communications skills.
• Creative eye for managing social media and digital marketing tools.

Responsibilities

• Greet clients and manage check-ins/check-outs.
• Answer phone calls and get inquiries professionally.
• Schedule appointments using JaneApp.

Skills

Customer service experience

Attention to detail

Time management skills

Social media management

Tools

Google Workspace

Microsoft Office

JaneApp

Canva

Job description

Overview

At Latitude Wellness, we're more than just a clinic, we're a team dedicated to supporting whole-person health in a calm, welcoming, and professional environment. We're currently looking for a warm, detail-oriented, and proactive Administrative Assistant to join our growing team.

This role is ideal for someone who thrives in a fast-paced, collaborative environment and is passionate about holistic wellness. You'll be the first point of contact for clients and play a vital role in ensuring smooth day-to-day operations, supporting our practitioners, and contributing to our clinic's presence online.

We're hiring for part-time positions, with potential to grow into a leadership role as our clinic continues to expand.

What You'll Do

• Greet clients warmly and manage check-ins / check-outs, creating a calm and welcoming experience
• Answer phone calls, emails, and inquiries professionally and knowledgeably
• Schedule and coordinate appointments using JaneApp to optimize practitioner availability
• Maintain accurate, confidential client records and support privacy compliance
• Assist with billing, payment processing, and insurance submissions (ICBC, CVAP, FNHA, Telus eClaims, etc.)
• Perform light accounting, inventory management, client follow-ups, and general admin duties
• Coordinate internal team meetings and support day-to-day needs of practitioners
• Assist with social media content creation and scheduling (Instagram, Canva, Later, Flodesk)
• Help update the website and contribute ideas to marketing campaigns and promotions
• Maintain a clean, organized, and professional front-desk environment
• Participate in special projects and help improve systems as we grow
• Other administrative duties as assigned

What We're Looking For

• Experience in administrative, receptionist, or customer service roles, ideally in wellness or healthcare
• Familiarity with JaneApp is an asset (but not required, we'll train the right person)
• Strong multitasking and time management skills with attention to detail
• Friendly, professional communicator—written and verbal—with great interpersonal skills
• Comfortable with Google Workspace (Docs, Sheets, Gmail) , Microsoft Office
• Creative eye and interest in managing social media and digital marketing tools
• Experience with Canva, Flodesk, Later is an asset
• Familiarity with insurance billing or claims submissions is a plus
• Can work independently, take initiative, and also thrive in a collaborative team
• Flexible, adaptable, and excited to contribute to a growing clinic
• Passionate about supporting others and interested in long-term growth within a wellness environment

Why Join Us

• Flexible scheduling – part-time or full-time options available
• Be part of a supportive, inclusive, and growing team
• Exposure to a variety of wellness modalities and practitioners
• Opportunity to grow into a leadership or operations role
• Work in a beautiful, centrally located downtown Vancouver space close to translink
• Make a real impact on people's lives and well-being

If you're looking for a meaningful role where you can grow personally and professionally, and contribute to a team that's passionate about health and healing—we'd love to hear from you.

Job Types : Full-time, Part-time, Permanent

Benefits

• Business Casual dress
• Flexible schedule

Schedule

• 8 hour shift
• Day shift
• Evening shift
• Monday to Friday
• Morning shift
• Weekends as needed

Experience

• Wellness : 1 year (preferred)

Work Location : In person

Job Types : Part-time, Permanent

Pay : $18.25-$20.00 per hour

Expected hours : 12 – 30 per week

Ability to commute / relocate :

• Vancouver, BC V6Z 2E6 : reliably commute or plan to relocate before starting work (preferred)