Overnight Freight Associate

The Home Depot Canada; North Bay; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading home improvement retailer in Nipissing District, North Bay is seeking Freight Team Associates. The role involves stocking merchandise, ensuring a clean and safe shopping environment, and providing customer service. Candidates should have a high school diploma and ideally possess 1 to 2 years of retail or distribution experience. Familiarity with operating reach trucks, forklifts, and order picker machines is advantageous. This position requires physical activity and a flexible schedule. Competitive compensation is offered.

Qualifications

• 1 to 2 years Retail or Distribution experience an asset.
• Knowledge of operating reach trucks, forklifts and order picker machines an asset.

Responsibilities

• Stocking merchandise onto shelves to achieve 100% in stock.
• Following Home Depot’s Get Model of Customer Service.
• Moving freight safely and ensuring customer aisle access.

Skills

Interpersonal skills

Organizational skills

Education

Highschool Diploma or Equivalent

Tools

Reach trucks

Forklifts

Order picker machines

Job description

Overview

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Overview: Freight Team Associates are responsible for stocking merchandise, organizing the sales floor to create a pleasant and safe shopping environment, and providing customer service as required by customer demand. Freight Team Associates operate reach trucks, forklifts and order picker machines to bring down merchandise to the sales floor. They are required to pick orders when assigned and carefully pack them to ensure that products are not damaged, and accurately labeling and placing orders into specified holding areas.

Key Responsibilities

Handling Merchandise

• Stocking merchandise onto shelves to achieve 100% in stock.
• Packing-out and packing-down merchandise as directed.
• Merchandising new items and promotions.
• Maintaining aisle cleanliness and shoppability to ensure merchandise is accessible and presented in a visually appealing manner.
• Maintaining and organizing overheads (e.g., striping overheads).
• Communicating with other freight team members to ensure all product is stocked in the proper area.

Ensures Customer Satisfaction

• Following Home Depot’s Get Model of Customer Service including Greeting, Engaging, and Thanking the Customer.
• When required, ask open ended questions about the customer’s projects in order to determine their needs and level of expertise.

Maintains Safety and Security

• Moving freight safely from designated staging areas to overheads or bringing merchandise down from overheads using the appropriate equipment.
• Ensure customers are able to move through the aisles easily and safely.
• Follows all Safety and Loss Prevention Policies and Procedures.

Competencies

• Action Oriented
• Communicates Effectively
• Customer Focus
• Drives Results

Skills

• Interpersonal skills
• Organizational skills

Direct Manager/Direct Reports

• Freight Team Supervisor

Travel Requirements

• None

Physical Requirements

• Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items
• Climbing ladders up to the height of 12 – 16 feet to obtain or stock merchandise

Working Conditions

• Working within a flexible schedule that includes overnight shift and may include evening and weekends.
• Warehouse environment that can be dusty and noisy.
• Passing forklifts emit gas fumes.
• Doors are frequently open, causing drafts and interior temperature changes.

Minimum Education

• Highschool Diploma or Equivalent

Minimum Years Of Work Experience

• 1 to 2 years Retail or Distribution experience an asset

Minimum Leadership Experience

• NA

Certifications

• NA

Other Requirements/Assets

• Knowledge of operating reach trucks, forklifts and order picker machines an asset

Compensation

The pay range for this position is between $ - $

In our commitment to efficiency, consistency, and a fair hiring experience for all candidates, The Home Depot Canada uses Artificial Intelligence (AI) technology to assist with the screening and assessment of applicants for this position. This technology is used to quickly and consistently identify candidates whose skills and experience are the strongest match for the role. Our process is designed to ensure human oversight is maintained throughout the selection process.