Operations Training Instructional Designer

Kelly Services, Inc.; Edmonton; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A dynamic staffing agency in Edmonton seeks an Operations Training Instructional Designer to develop effective technical training programs. Responsibilities include collaborating with experts, creating training content, and evaluating training programs. Ideal candidates will have a related degree and at least 6 years of relevant experience. This position offers hybrid work with a temporary contract until April 2026 and potential for extension.

Benefits

Medical benefits

Dental benefits

Vision benefits

Retirement savings plan

Paid sick leave

Qualifications

• At least 6 years of experience in training coordination or instructional design.
• Experience collaborating with SMEs and cross-functional teams.

Responsibilities

• Collaborate with subject matter experts to define job competencies.
• Create and implement training curricula and assessment tools.
• Lead evaluation and improvement of training programs.

Skills

Training coordination

Instructional design

Project management

Communication

Education

Related university degree

Tools

Learning management systems

ADDIE instructional design model

Job description

Operations Training Instructional Designer

Work Arrangement: Hybrid: In-office Mondays, Tuesdays, and Thursdays; Remote Wednesdays & Fridays

Contract Type: Temporary, Full-Time (ASAP start – End of April 2026, with potential extension)

Are you passionate about designing effective technical training programs and fostering team growth? We’re seeking an Operations Training Instructional Designer for a dynamic role in Edmonton, AB. If you thrive on collaboration, curriculum development, and making a difference in workforce capability, this opportunity is for you!

What you’ll be doing

• Collaborating with subject matter experts to define job competencies and develop clear, engaging learning objectives and program content.
• Creating, revising, and implementing training curricula and assessment tools for field operations—ensuring all programs are structured, effective, and compliant.
• Performing Training Needs Analyses and integrating learning assets into technical training pathways.
• Using instructional best practices (such as ADDIE) to produce outcome-based learning materials—including classroom, self-study, multimedia, simulations, and quick reference guides.
• Leading the continual evaluation and improvement of training programs, ensuring relevance, accuracy, and alignment with regulations.
• Supporting the operation and maintenance of learning management systems and training material repositories.
• Coordinating with diverse teams such as Health & Safety, Emergency Response, Environmental Compliance, and others to deliver results-driven field employee training.
• Providing expertise in updating legacy learning resources to reflect current industry standards.

You’ll be a great fit for this role if you :

• Hold a related university degree and have at least 6 years of experience in training coordination, instructional design, or technical training.
• Are experienced in collaborating with SMEs and cross-functional teams to build and evaluate effective learning programs.
• Excel at project and time management with a keen attention to detail.
• Are familiar with instructional design models like ADDIE and comfortable developing a range of training resources.
• Possess outstanding communication, organization, and problem-solving skills.
• Are adaptable and thrive in a hybrid work environment. Ready to take your instructional design career to the next level? Apply now!

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing a workplace environment that is inclusive and respects the dignity of those in our workforce. Consistent with that commitment, Kelly will ensure that persons who are otherwise able to work are not unfairly excluded from doing so based upon any grounds protected by applicable human rights legislation, and will make all reasonable efforts to accommodate the needs of applicants and employees in all employment processes including but not limited to, hiring, advancement, discharge, compensation, or training.