Operations Supervisor

FedEx Canada; Langford; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading logistics company in Langford is seeking a Frontline Supervisor to oversee daily sort operations and manage Cargo Handlers. This role requires a college degree, supervisory experience, and the ability to lift heavy packages. The seasonal position lasts up to 12 weeks, focusing on safety and excellence in service. Applications from diverse candidates are encouraged.

Qualifications

• Minimum 2 years of FedEx sort operations or supervisory experience.
• Must have a valid driver's license with a good driving record.
• Ability to lift up to 70 lbs and handle packages up to 150 lbs.

Responsibilities

• Lead and guide employees in package handling.
• Ensure compliance with FXE policies and government regulations.
• Mentor and train Cargo Handlers within the station.

Skills

Mentoring and coaching

Conflict management

Organizational skills

Analytical skills

Communication

Education

College degree

Job description

This is an interview position plus CEV.

This is a frontline supervisor position that supports the FedEx Express (FXE) Safety Above All Culture and manages specific day-to-day sort operations and assigned Cargo Handlers (CH) staff within a station. Responsible to lead and guide employees in proper package handling, routing and recovery of potential service failures within the station sort function. The Operations Supervisor has oversight for all CH functions, including the direction of work activities, employee mentoring/coaching/training ensuring administrative processes are compliant with FXE policies and procedures and government regulations

Required Knowledge, Skills And Abilities

• College degree
• 2 years FedEx sort operations or senior level hourly role experience OR, 2 years supervisory experience in related industry
• Must possess valid driver’s license and a good driving record
• Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment.
• Ability to successfully complete all basic and recurrency training (including completing and maintaining DG certification
• Ability to mentor, coach, and act as a knowledge resource to other employees
• Ability to inspire a shared vision and empower and motivate a team
• Ability to prioritize and delegate in a time-sensitive manner
• Addresses and resolves conflict management
• Communicates with others in a clear, concise, and timely manner. Listens and responds with empathy.
• Seeks to simplify business processes while ensuring quality
• Takes accountability for department failure and acts quickly to find a suitable solution
• Strong organizational, planning, and analytical skills

Preferred Qualifications

EXCEL Leadership Development Stream (Preferred)

Additional Details

Note: This is a seasonal position for a period of up to 12 weeks. The shift is yet to be determined. Posting closes on Oct 8, 2025.

Employment Equity Statement

At FedEx our value of Taking Care of Each Other is reflected in our commitment to being an inclusive employer, one that represents the diversity of our customers and the communities in which we serve. We foster respectful, safe and inclusive workplaces where everyone is valued for their unique contributions. Applications from all qualified candidates are welcome. We encourage women, persons with disabilities, Indigenous persons, and people from culturally diverse and 2SLGBTQ+ communities to apply. Please let us know if you need an accommodation during the recruitment and selection process. We will work with you to support your needs.