Operations Lead

Sephora USA, Inc; Dartmouth; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading retail company in Dartmouth is seeking a Team Lead for Operations. This role involves managing all aspects of operations within a specific store, including inventory management, operational processes, and staffing. Ideal candidates should have 1-3 years of related experience, strong problem-solving skills, and the ability to lead a team effectively. Compensation ranges from CAD$20.70 to CAD$25.90 per hour, with potential performance bonuses and benefits.

Benefits

Performance-based bonus opportunities

Competitive benefits program

Learning and development initiatives

Qualifications

• 1-3 years experience in a similar role at a comparable volume store.
• Proven ability to influence peers and provide constructive feedback.
• Demonstrated strong store operations skills.

Responsibilities

• Lead daily operations to meet company standards.
• Manage inventory, including shipping, receiving, and stock levels.
• Oversee merchandising concepts and in-house cleaning crews.
• Ensure feedback is delivered promptly for performance improvement.
• Engage on sales floor as Manager on Duty.

Skills

Store operations skills

Time management

Problem-solving skills

Ability to influence peers

Job description

Team备注Lead, Operations

As Team Lead, Operations, you will be supporting all Operations related aspects of a specific Sephora store location. This includes direct management of all members of the Operations team. You will regularly support in areas such as staffing of the operations, overnight stock team, operations leadership team and the overall execution of Sephora.

• Operational Excellence. Lead the operations of the store. Ensure execution of all operations‑focused processes for the store and that all are completed per company standard.
• Inventory Management. Manage the inventory of the store. This includes shipping, receiving, and returning merchandise, cycle counting and ensuring that all processes are completed within company guidelines and timeframes.
• Visual Merchandising. Manage the merchandising concepts and on‑stage visuals are within company standard centrifugal. Manage all in‑house and/or third‑party cleaning crews ensuring that they are adhering to agreed‑upon standards by providing feedback, coaching, and escalation as necessary.
• Supply Management. Manage the process of maintaining appropriate budget and quantity of supplies, testers and samples for the store.
• Performance Assessment & Development سپد. Participate in the management of all performance management situations for the operations team. Ensure timely feedback for improvement is delivered and followed up on as necessary.
• Passionate about clients. Regularly act as the Manager on Duty within the store. Engage with Beauty Advisors and clients onσιο the sales floor whenever possible.
• Develop budget strategies. Be seen as the expert by demonstrating a strong understanding of the store’s sales performance and staffing and payroll as well as all other controllable expenses within the store.

We’d love to hear from you if…

• You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.
• You have proven ability to influence peers and provide feedback.
• You can demonstrate strong store operations skills.
• You have demonstrated effective time management and problem‑solving skills.

Meaningful Rewards домой

The compensation ranges between CAD$20.70 – CAD$25.90/hr. In addition, you may be eligible for performance‑based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non‑discriminatory, legitimate business factors relevant to the position and/or location.

Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.

As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.