National Appliance Service Manager | Training & Growth

OSLRS; Mississauga; On-site; CAD 78,000 - 83,000; Full time

Job summary

A retail service provider in Mississauga is seeking an experienced Appliance Service Repair Manager to lead the service support infrastructure for home appliances. This role involves ensuring high-quality repair services, managing service centers nationwide, and providing strategic direction to the sales team. The ideal candidate will have over 3 years of technical training experience and a strong proficiency in MS Office applications. The position offers a competitive salary with comprehensive benefits.

Benefits

Competitive salary

Comprehensive benefits

RRSP matching program

Training and development opportunities

Qualifications

• 3+ years of experience as a technical trainer, assistant service manager, or service manager.
• 3+ years of technical support experience with home appliance products.
• Thorough understanding from direct repair work or integrated sales of high-end home appliances.

Responsibilities

• Manage the operation of all authorized service centers nationwide.
• Provide strategic planning and direction to the sales team.
• Ensure optimization of the Service Network for full product coverage.

Skills

Strong proficiency in Excel

Strong proficiency in Word

Strong proficiency in PowerPoint

Technical training experience

Technical support experience

Job description

A retail service provider in Mississauga is seeking an experienced Appliance Service Repair Manager to lead the service support infrastructure for home appliances. This role involves ensuring high-quality repair services, managing service centers nationwide, and providing strategic direction to the sales team. The ideal candidate will have over 3 years of technical training experience and a strong proficiency in MS Office applications. The position offers a competitive salary with comprehensive benefits.