Mortgage Specialist, Servicing Operations

MCAP Group of Companies; Southwestern Ontario; Hybrid; CAD 43,000 - 51,000; Full time

Job summary

A leading Canadian mortgage finance company is seeking a Documentation Administrator to join their team in Southwestern Ontario. This role involves high-volume data administration with key responsibilities like verifying compliance, entering and updating information, and engaging with stakeholders. Candidates should possess strong attention to detail and experience with Microsoft applications. This permanent full-time position includes a hybrid work model and offers opportunities for advancement within a supportive environment.

Benefits

Competitive total rewards offering

Continuous learning and development opportunities

Inclusive work environment

Qualifications

• Strong attention to detail is essential.
• High typing accuracy and strong WPM count required.
• Experience in data administration with focus on integrity and accuracy.

Responsibilities

• Enter, set up, file, update, and verify information changes.
• Review and ensure compliance with business rules and guidelines.
• Provide information through various channels to stakeholders.
• Ensure accuracy of loan changes and calculations.

Skills

Microsoft Word/Excel

Data entry

Document management

Mortgage or financial industry background

Job description

Documentation Administrator

MCAP at a Glance

Joining MCAP means you will be a part of our diverse workforce of highly talented individuals who are recognized for their expertise and success. At MCAP, your professional expertise, commitment to teamwork and passion for service excellence are recognized and rewarded with competitive total rewards offering, a career with continuous learning and development (formal & informal training), and exciting opportunities in a dynamic, entrepreneurial environment.

The Role

Are you someone who is thorough and detailed? Do you enjoy reviewing your own work and correcting any errors? Do you work well in an environment with administrative tasks guided by procedures, guidelines, policies, and processes? Do you have a high typing accuracy level with a strong WPM count? Do you enjoy working with documents, systems, and data? Do you want to work in a fun environment with opportunities for advancement?

MCAP is looking for someone with strong attention to detail who can support defaults or breaches of standard charge terms by homeowner, during the term of the mortgage. This role will help with high volume data administration with a focus on integrity and accuracy.

You will be responsible for…

• Entering, setting up, filing, updating, and verifying informational changes to various systems and portals
• Reviewing and verifying guidelines, business rules, policies, and procedures to ensure compliance
• Providing information to various stakeholders through various channels, phone, email, systems
• Ensuring accuracy of loan changes, homeowner information, coding, and calculations

What You Bring To The Team

• Microsoft Word/Excel
• Data entry
• Document management
• Mortgage or financial industry background is considered a strong asset

If this sounds like you and you are looking to be a part of one of Canada’s largest independent mortgage finance companies, then we want to hear from you!

Be A Part Of Something Great

MCAP is Canada’s largest independent Mortgage Finance company with over $150 billion in assets under management providing mortgage solutions for residential and commercial properties. For over 35 years, MCAP originates, trades, securitizes and services mortgages in offices across Canada. MCAP originates residential mortgages exclusively through the mortgage broker channel as we believe that a professional mortgage broker is a consumer\'s best option and MCAP actively promotes the services of mortgage brokers across the country. MCAP is also a leader in the Canadian residential construction lending market with over 25 years in the business. Our teams of dedicated professionals serve a variety of developer, construction and lender clients across Canada.

Position #: req2148

Employment Status: Permanent Full Time

Location: Hybrid 1-2 days a week in-office in Waterloo

Number Of Openings: 9

Department: Residential

Internal Job Title: Mortgage Specialist, Servicing Operations

Base Salary: $43,500

The above information in this description has been designed to indicate the general nature and level of work performed by employees in the position. It is not designated to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

MCAP provides equal opportunities for all applicants and is committed to fostering an inclusive, accessible environment, where all employees feel valued, respected and supported throughout the recruitment and employment process. If you require accommodation, we will work with you to meet your needs.