Mortgage Loan Officer

What’s Upstate; Thompson; On-site; Full time

Job summary

A leading credit union is hiring a Mortgage Loan Officer to provide expert guidance on mortgage solutions and ensure exceptional service for members. The role involves proactive business development and detailed credit assessment to meet client needs. The ideal candidate should possess strong sales skills and a deep understanding of financial products. Competitive compensation and benefits package offered, including 401(k) matching and tuition reimbursement.

Benefits

Competitive rates on Medical, Dental and Vision plans

401(k) Matching

Paid Time Off

Employee Assistance Program

Qualifications

• Experience in mortgage loans or financial services is preferred.
• Strong communication and interpersonal skills are essential.
• Ability to analyze financial and credit data.

Responsibilities

• Conduct outside sales calls to generate new business opportunities.
• Consult with members to identify mortgage solutions.
• Guide members through the loan application process.

Skills

Proactive sales skills

Relationship building

Consultative selling

Knowledge of regulatory requirements

Education

Relevant degree or certification

Tools

Point-of-sale origination software

Job description

Mortgage Loan Officer - External Mortgage Sales

Location: Syracuse, NY

Sign on Bonus!

Compensation: Base Rate structure

First 180 days: $25.00/hour + commissions with a total earning potential of $100,000+ annually, as long as performance expectations are met. Thereafter: commissions only.

Overview

AmeriCU is a not-for-profit credit union based in Rome, NY with assets in excess of $2.7 Billion and serving a membership base of over 170,000 members across Central New York, the United States, and beyond. For 75 years we have been committed to our members, our employees, and our communities. In 2025, we were recognized as one of the Best Companies to Work for in New York State and as one of the best credit unions in the United States to work for, ranking 38th nationwide.

The Mortgage Loan Officer aligns with our mission to provide our members with the right financial services to live life, dream big, and achieve financial success. As a Mortgage Loan Officer, you will work with the membership and collaboratively with the Mortgage Sales team to provide the right products & services to meet member needs. You should deliver exceptional member service by maintaining thorough knowledge of lending programs, policies, procedures and regulatory requirements, and by adhering to professional ethics and all Federal and state compliance policies, including Home Mortgage Disclosure Act (HDMA) guidelines.

Responsibilities

• Business Development & Networking
  • Proactively conduct outside sales calls to generate new business opportunities.
  • Build and maintain relationships with realtors, builders, developers, and consumer networking groups.
  • Personally engage with referral sources through meetings, community events, and business functions.
  • Cultivate and sustain recurring referral channels to support ongoing mortgage loan production and meet established performance goals.
• Member Consultation & Service
  • Consult with members to identify mortgage solutions that best fit their financial needs.
  • Deliver expert guidance and exceptional service to both current and prospective members seeking residential mortgage information.
• Loan Application & Credit Assessment
  • Interview applicants to gather detailed financial information, including income, goals, and credit history, to assess loan eligibility.
  • Analyze financial and credit data to determine creditworthiness.
  • Accurately enter application details into point-of-sale origination software.
  • Guide members through the application process, addressing questions and providing counseling on available mortgage programs.
  • Request and collect any additional documentation needed to complete the loan application package prior to processing.

Benefits

• Competitive rates on Medical, Dental and Vision plans
• Generous contribution to Health Savings Account (HDHP options)
• Paid Holidays
• Paid Time Off – Vacation, Personal or Sick and Birthday
• Employee Appreciation Events
• 401(k) Matching after 1 year of employment
• Employee Assistance Program
• Tuition Reimbursement for Full-time employees after 1 year of employment
• Life Insurance & Accidental Death & Dismemberment Insurance, free to all Full-time employees
• Enhanced Short Term Disability – at no cost to you

Get to know us more by visiting AmeriCU’s community pages and Why AmeriCU pages. While viewing, consider why AmeriCU may be a good fit for you.