Member Experience Specialist – Front Desk (Gym)

Planet Fitness Franchising, LLC; Centreville-Wareham-Trinity; On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading fitness franchisor is seeking a Member Services Representative in Centreville-Wareham-Trinity. The role involves providing exceptional customer service, greeting members and guests, and handling front desk activities. Ideal candidates will have a customer service background, basic computer skills, and a passion for fitness. This is a great opportunity for individuals looking to improve lives while being part of a motivating team environment. Join us to create a positive experience in the Judgement Free Zone!

Qualifications

• Must be 18 years of age or older.
• Punctuality and reliability are a must.
• Ability to interact positively and professionally with members.

Responsibilities

• Greet members and guests, providing exceptional service.
• Handle front desk activities including answering calls.
• Assist in maintaining cleanliness of the club.
• Respond to member questions and concerns.

Skills

Customer service background

Basic computer proficiency

Passion for fitness and health

Exceptional customer service skills

Strong listening skills

Ability to problem solve

Job description

A leading fitness franchisor is seeking a Member Services Representative in Centreville-Wareham-Trinity. The role involves providing exceptional customer service, greeting members and guests, and handling front desk activities. Ideal candidates will have a customer service background, basic computer skills, and a passion for fitness. This is a great opportunity for individuals looking to improve lives while being part of a motivating team environment. Join us to create a positive experience in the Judgement Free Zone!