Medical Outreach Administrative Worker - WMPC

Vancouver Aboriginal Health Society; Vancouver; Hybrid; CAD 30,000 - 60,000; Part time

Job summary

A community health organization in Vancouver is seeking a Medical Outreach Administrative Worker to support their Women's Mobile Primary Care Program. This on-call position involves providing administrative and logistical support during outreach clinics. Ideal candidates will have experience in healthcare, strong organizational skills, and familiarity with Indigenous communities. The role requires flexibility in scheduling and the ability to travel to community sites.

Qualifications

• Minimum 1 year of administrative or outreach experience in healthcare or social services.
• Familiarity with Indigenous communities and cultural safety principles is an asset.
• Ability to lift and carry outreach supplies (up to 20 lbs) and travel to multiple community sites.

Responsibilities

• Set up and close down mobile clinic spaces at outreach locations.
• Greet clients and complete intake forms.
• Support staff with administrative tasks during clinic hours.
• Conduct outreach appointments with patients.

Skills

Administrative skills

Interpersonal skills

Organizational skills

Tools

Microsoft Office Suite

EMR systems

Job description

About the Program

The Women’s Mobile Primary Care Program (WMPC) provides equitable, holistic, trauma-informed, and culturally grounded healthcare to urban Indigenous women and gender-diverse people in Vancouver’s Downtown Eastside (DTES). Our mobile health unit brings primary care directly to community spaces, blending Western medical practices with Indigenous traditional knowledge through a Two-Eyed Seeing approach.

Position Summary

We are seeking a reliable and adaptable Medical Outreach Administrative Worker to join our casual, on-call pool. This position provides administrative, outreach, and logistical support to WMPC team members during outreach clinics. Duties include assisting with patient intake, managing documentation, maintaining supplies, conducting outreach with patients, and liaising with community partners.

This is an on-call position with no guaranteed hours. Shifts may be offered based on program needs and your availability. Potential shift days include Monday to Thursday, typically between 10:00 a.m. – 4:00 p.m.

Key Responsibilities

• Set up and close down mobile clinic spaces at designated outreach locations.
• Greet clients, complete intake forms, and ensure accurate patient registration in the EMR system.
• Support WMPC staff with administrative tasks during clinic hours.
• Conduct outreach appointments with patients, including attending specialist visits, lab appointments, hospital visits, and advocacy meetings.
• Maintain and organize medical supplies, forms, and outreach materials.
• Communicate with partner organizations and community site staff as needed.
• Uphold confidentiality, safety, and cultural sensitivity at all times.

Qualifications

• Minimum 1 year of administrative or outreach experience in healthcare or social services (preferred).
• Experience with EMR systems for patient registration (preferred).
• Familiarity with Indigenous communities and cultural safety principles (asset).
• Strong organizational skills, attention to detail, and ability to work independently.
• Excellent interpersonal skills and comfort interacting with diverse populations.
• Proficiency in Microsoft Office Suite; EMR system experience is an asset.
• Ability to lift and carry outreach supplies (up to 20 lbs) and travel to multiple community sites.

Working Conditions

Casual, on-call position – ideal for those seeking flexible work. No guaranteed hours; shifts vary based on program needs. Work may take place in community-based partner site locations and office settings. May involve extended periods of computer work.

How to Apply

Please email your resume and a brief cover letter outlining your interest and relevant experience to [e-mail] with the subject line:

Medical Outreach Administrative Worker – WMPC

Applications will be reviewed on a rolling basis until the casual pool is filled.

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