Medical Office Administrator

Care Fertility and Women's Health; Ottawa; On-site; CAD 80,000 - 100,000; Full time

Job summary

A fertility clinic in Ottawa is seeking a dedicated Medical Office Assistant to support daily operations, ensuring efficient patient flow and exceptional service. The ideal candidate must possess strong organizational and communication skills, with experience in a medical office setting. This full-time position offers $17.59-$25.42 per hour, with expected hours of 30-40 per week.

Qualifications

• 3 years of experience as a Medical Administrator is preferred.
• Previous experience in a medical office or healthcare setting is preferred.
• Excellent verbal and written communication skills.

Responsibilities

• Manage front desk operations and handle patient inquiries.
• Maintain accurate patient records and documentation.
• Utilize phone systems to manage calls and appointments.

Skills

Organizational skills

Communication skills

Clerical duties

Attention to detail

Tools

QuickBooks

Job description

At CARE Fertility & Women’s Health, we are dedicated to helping individuals and couples achieve their dreams of building a family. Our clinic combines cutting-edge technology, personalized treatment plans, and compassionate care to provide the highest quality fertility services available. Located in the heart of Ottawa, we are proud to offer world-class reproductive medicine in a warm and welcoming environment.

Job Overview

We are seeking a dedicated and detail-oriented Medical Office Assistant to join our healthcare team. The ideal candidate will possess strong organizational and communication skills, with experience in administrative tasks within a medical office setting. This role involves supporting the daily operations of the office, ensuring efficient patient flow, and providing exceptional service to patients and staff alike.

Responsibilities

• Manage front desk operations, including greeting patients and handling inquiries with professionalism and courtesy.
• Maintain accurate patient records through effective filing and documentation practices.
• Utilize multi-line phone systems to manage incoming calls, schedule appointments, and relay messages efficiently.
• Assist with bookkeeping tasks, including managing invoices and vendor management.
• Support human resources functions such as payroll processing and employee training & development initiatives.
• Collaborate with team members to ensure smooth office operations and effective communication across departments.
• Oversee clerical tasks such as data entry, correspondence, and maintaining office supplies inventory.
• Implement organizational strategies to enhance workflow efficiency within the medical office environment.

Experience

• Previous experience in a medical office or healthcare setting is preferred.
• Supervising experience is a plus, demonstrating leadership abilities within a team environment.
• Proficiency in QuickBooks or similar accounting software is highly desirable.
• Strong administrative experience with an emphasis on clerical duties, filing systems, and office management practices.
• Excellent communication skills, both verbal and written, with a focus on phone etiquette.
• Proven organizational skills with the ability to manage multiple tasks effectively while maintaining attention to detail.
• Familiarity with budgeting processes is beneficial for managing office expenses efficiently. Join our team as a Medical Office Assistant where you will play a crucial role in delivering quality healthcare services while ensuring the smooth operation of our medical practice. Your contributions will be valued as we work together to provide exceptional care to our patients.

All interested applicants please send your resume to [e-mail] quoting the subject line: “MOASept2025”. Application deadline is October 3rd, 2025

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you require accessibility accommodations during any stage of the recruitment process, please contact our HR team at [e-mail]. We will work with you to meet your needs in a timely and confidential manner.

We are an equal opportunity employer and are committed to building a diverse and inclusive workplace. We encourage applications from all qualified individuals, regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, or any other characteristic protected by law.

Job Type: Full-time

Pay: $17.59-$25.42 per hour

Expected hours: 30 – 40 per week

Experience:

• Proven experience as a Medical Administrator: 3 years (preferred)

Work Location: In person