Mango Sales Associate, Fairview Mall

AXIATA DIGITAL ADVERTISING SDN BHD; Toronto; On-site; CAD 32,000 - 45,000; Full time

Job summary

A leading retail company is seeking enthusiastic Sales Associates for their location in Toronto, Canada. Responsibilities include providing excellent customer experiences, achieving sales goals, and working collaboratively with the store team. Ideal candidates will have a strong customer service background and the ability to work flexible hours. Join a vibrant team and help drive our store's success!

Qualifications

• Ability to achieve individual selling goals and metrics.
• Ability to work a flexible schedule including nights and weekends.
• Ability to stand/walk for long periods and lift up to 50 lbs.

Responsibilities

• Provide exceptional customer experiences.
• Collaborate with store management to achieve sales goals.
• Assist with merchandising and visual expectations.

Skills

Outgoing personality

Customer Service experience

Strong personal leadership skills

Exceptional communication skills

Ability to work in a team

Job description

Overview

Fox Group is a leading and fast-growing retailer with 9,000 employees globally, and partner of choice for several well-known retail banners in Israel, Europe, and Canada, is excited to announce the opening of MANGO stores in Canada.

MANGO was founded in Barcelona, Spain, is an internationally renowned fashion brand that designs, manufactures, and markets womens, mens, and childrens clothing and accessories, with over 2700 stores in 115 markets.

As part of the expansion plans in Canada, we are looking for experienced, energetic, passion-for-fashion Sales Associates in our MANGO Fairview Mall location. This position reports directly to the Store Manager and together you will build the store team.

JOB DESCRIPTION- SALES ASSOCIATE

Responsibilities

• Provide and ensure legendary customer experiences consistently
• Ensure customers are your primary focus and all other tasks are secondary.
• Assist customers with wardrobe styling and comfortable with sharing up to date fashion knowledge
• Display expert product knowledge of product, company history, company policy and store / company strategies
• Meet selling expectations and achieve individual and team sales goals, and contribute to the stores overall success
• Work well with others and collaborate to build a strong store team.
• Work with Store Management to set goals for personal skills development
• Provide assistance with floor sets, window changes and other merchandising and visual expectations
• Ensure adherence to all company policy and procedures.
• Adhere to availability and scheduling needs of the business.
• Perform POS transactions accurately and efficiently and follow all cash handling procedures.
• Ensure Loss Prevention awareness to protect the store from internal and external shortages.
• Assist store management team with housekeeping responsibilities.

Sales Associate Competencies and Skills

The Sales Associate must demonstrate a set of competencies / skills that establish them as a sales generator and team player within the store. These competencies outline a skill-set that is required of a Sales Associate to be successful in their role.

Competencies include, but are not limited to :

• People: Contributes as part of a teamthrough effective communication with both peers and leaders within the store.
• Results: Staysfocused on performance. The Sales Associate drives results and takes action to ensure goals are met and tasks are completed.
• Thought: Shows that theyunderstand the businessthrough a strong customer focus.
• Self: Remainsflexible and adaptableby being resilient and maintaining composure in all situations.

The Sales Associate may perform other related duties as required by the Company, store / field leadership, and especially regarding serving the customer.

Required Skills / Experience

• Outgoing personality that can interact openly with others
• Demonstrated ability to achieve individual selling goals and metrics
• Customer Service experience required
• Demonstrated sales accountability
• Strong personal leadership skills and desire to succeed
• Exceptional interpersonal, communication and customer service skills
• Ability to work in a team environment with peers and supervisors
• Ability to receive feedback from management and peers
• Ability to work a flex schedule (which includes nights, weekend and holiday availability)
• Ability to bend, lift, open and move product and fixtures up to 50 lbs., as needed
• Ability to climb step stools and ladders
• Ability to stand / walk for long periods at a time
• Possess manual dexterity and hand-eye coordination
• Ability to travel to other store locations (if needed) and attend district meetings
• This position involves constant moving, talking, hearing, reaching, grabbing, and standing for long periods of time. May occasionally involve stooping, kneeling, crouching
• Ability to work as part of a team
• Ability to effectively communicate with customers, peers, and management

Fox Group Canada - Mango is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

We thank all applicants for your interest in this exciting opportunity, however, only qualified applicants will be contacted.

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