Loyalty Analytics & Insights Analyst

COBS Bread; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading bakery chain in Canada is seeking a Customer Insights Analyst to create and execute data-driven strategies for enhancing customer experiences. This position involves analyzing customer behavior, creating dashboards, and managing the loyalty program. The ideal candidate has a Bachelor's degree and 2-5 years of relevant experience, along with strong SQL and Power BI skills. The company offers a flexible work arrangement, competitive salary, and numerous employee benefits. Join a dynamic and supportive team to make an impact in customer loyalty strategies.

Benefits

Flexible work arrangement

Competitive salary and company bonus

Extended Health & Dental Benefit

Group RRSP Matching

Paid sick and mental health leave

Paid day for community service

Open environment for continuous learning

Dynamic team atmosphere

Complimentary kitchen with fresh products

Qualifications

• 2-5 years of experience in roles involving development and execution of data-driven strategies.
• Strong skills in SQL, Power BI, and Excel required.
• Effective communication skills and project management abilities.

Responsibilities

• Execute loyalty strategy including offer creation and retention strategies.
• Create dashboards and derive insights from data.
• Analyze customer behavior and loyalty program performance.

Skills

SQL

Power BI

Data analysis

Project management

Communication skills

Education

Bachelor's degree in Marketing, Business, Computer Science, Engineering, Statistics or related fields

Tools

SQL

Power BI

Excel

Job description

A leading bakery chain in Canada is seeking a Customer Insights Analyst to create and execute data-driven strategies for enhancing customer experiences. This position involves analyzing customer behavior, creating dashboards, and managing the loyalty program. The ideal candidate has a Bachelor's degree and 2-5 years of relevant experience, along with strong SQL and Power BI skills. The company offers a flexible work arrangement, competitive salary, and numerous employee benefits. Join a dynamic and supportive team to make an impact in customer loyalty strategies.