Lead Teller & Branch Operations (Canada)

JN Group Limited; Central Ontario; On-site; CAD 40,000 - 55,000; Part time

Job summary

A global remittance brand is seeking a Head Teller in Central Ontario. The successful candidate will manage branch operations, ensuring excellent customer service and compliance with protocols. Responsibilities include processing transactions, cross-selling products, and supporting marketing initiatives. Candidates must have a high school diploma and strong communication, organizational, and problem-solving skills. The position is fixed-term, allowing for career development in a collaborative work environment.

Qualifications

• Eligible to live and work in Canada.
• High school diploma or equivalent required.
• Excellent communication, interpersonal, and problem-solving skills.
• Strong attention to detail and excellent organizational skills.
• Able to manage multiple tasks and prioritize duties.
• Able to work independently with minimal supervision.

Responsibilities

• Provide exceptional customer service for inquiries and complaints.
• Process transactions accurately on behalf of customers.
• Cross-sell products of JNMS Canada.
• Assist in regional marketing initiatives.
• Prepare branch reports and manage cash security.

Skills

Excellent communication skills

Interpersonal skills

Problem-solving skills

Attention to detail

Organizational skills

Basic computer skills

Education

High school diploma

AEC / DEP or Skilled Trade Certificate

Job description

A global remittance brand is seeking a Head Teller in Central Ontario. The successful candidate will manage branch operations, ensuring excellent customer service and compliance with protocols. Responsibilities include processing transactions, cross-selling products, and supporting marketing initiatives. Candidates must have a high school diploma and strong communication, organizational, and problem-solving skills. The position is fixed-term, allowing for career development in a collaborative work environment.