IT Coordinator

Avia NG Airport Consultants; Kitchener; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A progressive airport consulting firm in Kitchener is seeking an experienced IT Coordinator to support and advance technology systems across the organization. The ideal candidate will manage IT projects and ensure cybersecurity compliance. This role requires 3-5 years of experience in IT coordination and strong communication skills. A hybrid work environment and great benefits are offered.

Benefits

RRSP – Company matching contribution

100% Company-paid benefits

Opportunities for growth and development

Hybrid work policy and flexible hours

Brand new open-concept office

Qualifications

• 3-5 years of experience in IT coordination or project support.
• Knowledge of business systems and IT best practices.
• Familiarity with cybersecurity principles and data privacy.

Responsibilities

• Execute IT Committee decisions in alignment with governance frameworks.
• Coordinate and manage IT projects ensuring alignment with business goals.
• Support cybersecurity measures and incident response processes.

Skills

Problem-solving

Coordination

Communication

Organizational skills

Education

Post-secondary education in IT or related field

Tools

Microsoft Office Suite

Microsoft 365

Azure AD

Teams

Job description

Background

Avia NG Airport Consultants represents the NextGen in airport consulting and brings together a unique team of experienced engineers, project managers, technologists, and pilots that share a passion for airports and aviation. We take pride in creating and fostering a work environment where each person is treated as an individual and not a number. This passion motivates and drives us to deliver timely, high-quality, and innovative services to our clients and business partners.

We like to think this has been the reason we’ve been growing so rapidly — because our employees are just as important as our clients. We treat all with integrity and foster transparency in our work — this is what fuels our success.

We are seeking a hands-on and detail-oriented IT Coordinator to support the implementation of internal IT initiatives and systems across the company.

Perks

What are the perks?

As awesome as we are, we also make sure you’re well-compensated and rewarded for your performance with bonuses and profit sharing.

We offer:

• RRSP – Company matching contribution
• 100% Company-paid benefits
• Opportunities for growth and development
• Hybrid work policy and flexible hours
• Brand new open-concept office with great lighting

Why are we hiring?

As Avia NG grows, so do our systems and infrastructure needs. Our internal IT Committee sets the strategic direction for technology at the company—but we need someone on the ground to make it happen. We’re hiring a permanent, full-time IT Coordinator to execute committee decisions and help drive improvements to our technology, cybersecurity, and digital processes across all departments.

This is a role that reports directly to the Chief Executive Officer, while collaborating closely with the cross-functional IT Committee.

Job Summary: IT Coordinator

The IT Coordinator is responsible for supporting and advancing technology systems, IT infrastructure, cybersecurity protocols, and internal processes across the organization. This role will ensure that the decisions of the IT Committee are actioned effectively and in alignment with our IT Governance Framework and Charter.

You will coordinate IT-related projects, provide support to staff on technology-related matters, liaise with vendors, and document system improvements. This is a great opportunity for someone with a mix of technical and hands-on skills who enjoys making systems run better.

Key Responsibilities

• Execute and support IT Committee decisions in accordance with the IT Governance Framework and Charter.
• Coordinate and manage IT projects and initiatives, ensuring alignment with business goals, and track progress, risks, budgets, and compliance.
• Support research and evaluation of technology solutions (hardware, software, systems).
• Liaise with external vendors and internal stakeholders to support procurement, deployment, and troubleshooting
• Assist with the management of IT equipment including network infrastructure and end user assets.
• Support the setup, maintenance, and troubleshooting of hardware, software, and systems.
• Manage and maintain inventory logs and lifecycle tracking for IT hardware, software, and licenses.
• Procure IT assets and software licenses.
• Manage IT user accounts, authentication and device management.
• Ensure data backups are completed and test recovery infrastructure.
• Assist with documentation and implementation of IT policies, procedures, and training materials.
• Help coordinate internal change management and communications related to technology rollouts.
• Support cybersecurity measures, incident response processes, and system access/security protocols.
• Provide internal support and guidance on use of business applications, collaboration tools, and systems.

What do we need from you?

The ideal candidate is a problem-solver with strong coordination and communication skills, who can translate strategic direction into action. A background in IT coordination, systems administration, or project support is ideal—but more important is your ability to own projects and see them through.

Qualifications

• 3-5 years of experience in IT coordination, systems support, or technical project delivery.
• Strong organizational and problem-solving skills.
• Ability to manage and prioritize multiple tasks and deadlines.
• Knowledge of business systems, networks, hardware/software administration, and IT best practices, such as Microsoft 365, Azure AD, Entra and Intune.
• Proficient in Microsoft Office Suite; experience with Teams, SharePoint, or project management tools is an asset.
• Familiarity with cybersecurity principles, data privacy, and system compliance.
• Excellent written and verbal communication skills.
• Experience preparing documentation, tracking project milestones, and communicating with cross-functional teams.

Bonus Experience/ Skills

• Experience supporting infrastructure or software projects.
• Experience with cloud data storage systems.
• Understanding of IT governance frameworks or policy implementation.
• Familiarity with internal committee processes or corporate decision-making environments.
• Post-secondary education in Information Technology, Systems Administration, or related field.

How To Apply

Interested candidates should submit a cover letter and resume to [e-mail]. Avia NG is committed to providing equal opportunity to candidates of all abilities. Should you require assistance during the recruitment process, please message us directly through [e-mail].

We thank all applicants for their interest in Avia NG, however, only those selected for an interview will be contacted.

Feel free to check us out online at https://aviang.ca/ or follow us on LinkedIn.