Insurance Client Success Pro

Aon; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

An industry-leading global organization is seeking a Client Success Specialist in Toronto, Ontario. This role requires 3+ years of commercial insurance experience and a broker's license. You will support top tier clients by resolving inquiries and assisting in processing transactions. The position values attention to detail, outstanding customer service skills, and offers a supportive work environment that prioritizes well-being. Bilingualism in French and English is highly preferred.

Benefits

Comprehensive benefits package

Global Wellbeing Days

Flexible work arrangements

Qualifications

• 3+ years of experience in commercial insurance or related field.
• Must have an appropriate insurance broker’s license.
• High attention to detail and outstanding customer service.

Responsibilities

• Deliver innovative solutions supporting the Commercial Risk division.
• Resolve inquiries for top tier clients regarding service delivery.
• Assist sales & broking teams with renewing and processing transactions.

Skills

Commercial insurance expertise

Detail orientation

Customer service

Team collaboration

Bilingual: French/English

MS Office proficiency

Education

Post-secondary education in insurance-related field

Working towards CAIB, CRM or CIP

Job description

An industry-leading global organization is seeking a Client Success Specialist in Toronto, Ontario. This role requires 3+ years of commercial insurance experience and a broker's license. You will support top tier clients by resolving inquiries and assisting in processing transactions. The position values attention to detail, outstanding customer service skills, and offers a supportive work environment that prioritizes well-being. Bilingualism in French and English is highly preferred.