Inside Sales Coordinator - Tech Support & Dealer Growth

Penta Equipment; Thamesville; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading agricultural manufacturer in Thamesville, Ontario is seeking an Inside Sales Coordinator to support the Sales and Aftermarket team. The ideal candidate should bring at least 2 years of customer service or sales experience within a manufacturing environment. Responsibilities include supporting Account Managers, managing customer queries, and coordinating parts logistics. This role offers a competitive compensation and a collaborative work culture, focusing on professional development and teamwork.

Benefits

Competitive compensation

Retirement Savings Plan

Professional development opportunities

Qualifications

• 2+ years of experience in customer service/sales in a manufacturing/production environment.
• Strong customer-first attitude and ability to work independently.
• Experience with CRM systems is an asset.

Responsibilities

• Primary contact for Customer Service Line, managing tickets.
• Provide technical support to Account Managers.
• Coordinate logistics on monthly parts truck scheduling.

Skills

Customer service experience

Strong communication skills

CRM systems experience

Job description

A leading agricultural manufacturer in Thamesville, Ontario is seeking an Inside Sales Coordinator to support the Sales and Aftermarket team. The ideal candidate should bring at least 2 years of customer service or sales experience within a manufacturing environment. Responsibilities include supporting Account Managers, managing customer queries, and coordinating parts logistics. This role offers a competitive compensation and a collaborative work culture, focusing on professional development and teamwork.