IM&T Senior Infrastructure Analyst

NHS Scotland; Carstairs; On-site; CAD 76,000 - 94,000; Full time

Job summary

A leading healthcare provider in Alberta, Canada, is seeking a Senior Infrastructure Analyst to join the Infrastructure Team. The role involves providing hardware and software support, ensuring efficient IT systems for hospital staff, and delivering out of hours support. A degree in a computer-related discipline and experience within the NHS are highly desirable. The position offers a competitive salary package, including a High Secure Environmental Allowance.

Qualifications

• Experience of a variety of Microsoft Windows operating systems.
• Familiarity with LAN networking and protocols such as TCP/IP.
• Valid UK driving license is essential.

Responsibilities

• Provide IT support and assistance to staff at all levels.
• Deliver effective end-user support for IT systems.
• Provide out of hours support on a rotational basis.

Skills

Experience of working in the NHS

Ability to work as part of a team

Ability to work independently

High level of written and verbal communication skills

Education

Degree or equivalent in a computer related discipline

Tools

Microsoft Windows operating systems

Azure

SQL Server

VMWare

Cisco

Dell

Job description

Job details

AfC band 6 (£41,608-£50,702) plus a High Secure Environmental Allowance of £1,750.47 per annum

Hours – 37

Contract Duration – Permanent

Post Details

The eHealth department at The State Hospital is seeking a Senior Infrastructure Analyst to join the existing Infrastructure Team. To contribute to the implementation of the Hospital’s eHealth/ Information Management strategy. To provide Information Technology support and assistance to staff at all levels within the hospital, by providing hardware and software support and advice to hospital staff. Meeting agreed Service Levels and delivering an effective and efficient end‑user support interface for IT equipment/systems used. Provide the hospital with an acceptable customer based second‑ & third‑line support service through the IM&T department help desk for IT hardware, software faults, enquiries, general help and advice. Provide out of hours support on a rotational basis.

If you have any queries or require assistance regarding the application form or recruitment process, please contact the HR Team on to discuss your requirements.

Qualifications & Experience

• Degree or equivalent in a computer related discipline.
• Experience of working in the NHS is highly desirable.
• Valid UK driving license – essential.

Experience of a variety of Microsoft Windows operating systems, applications and computer hardware is essential as is a familiarity LAN networking and protocols such as TCP/IP.

Attributes

• Ability to work as part of a team.
• Ability to work independently.
• Able to relate well to all levels of staff.
• Close attention to detail.
• Keep knowledge of new systems and relevant technology up to date.
• Fast learner.
• Enthusiastic, motivated and comm.
• Reliable and patient.
• High level of written and verbal communication skills.

Knowledge And Experience Required In

• Server hardware upgrades and maintenance.
• Windows operating systems installation, maintenance and upgrades.
• PC hardware upgrades and maintenance.
• Server operating systems installation, maintenance and upgrades.
• Network Infrastructure maintenance.
• Working in an IT Support Function.
• Specific Microsoft core systems, e.g. Azure, Office Suite, SQL Server etc.
• VMWare.
• Veeam.
• Cisco.
• Dell.

Closing Date

The closing date for applications is 05 January 2026. For an informal discussion please contact John FitzGerald – Infrastructure Operations and IT Security Manager. Email: [e-mail]. Phone: [phone].

Reduced Working Week*

From 1 April 2026, the working week for NHS Agenda for Change staff in Scotland will reduce from 37 to 36 hours for full‑time employees. Part‑time staff will receive a pro‑ra reduction in hours, with no loss of earnings. The State Hospital is committed to implementing this change; however, it may not be possible to fully transition on 1 April in all areas. In some departments, implementation may take longer to ensure patient safety and service continuity. If your department cannot safely accommodate the reduced hours from 1 April, you may be required to continue working 37.5 hours per week (pro‑ra for part‑time staff) until adjustments can be made. You will be remunerated accordingly. Our priority is to implement the 36‑hour working week across all areas as soon as it is safe and practical to do so.

Equality and Diversity

NHS Scotland is committed to encouraging equality and diversity among its workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. NHS Scotland welcomes applications from all sections of society. It should be noted that The State Hospital is a high secure hospital and the current organisational position based on a risk assessment is that we welcome applications from people under the age of 18 for non‑clinical roles; however, to be eligible for a clinical role applicants must be 18 years and older. If you have any questions in relation to this please contact [e-mail].

Immigration and Work Entitlement

The State Hospital has a legal obligation to ensure that it does not employ any Worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by UK Visas and Immigration. We are required to check the entitlement to work in the UK of all prospective employees, regardless of nationality or job category. The State Hospital does not hold a sponsorship licence therefore will be unable to sponsor candidates for skilled worker visas. Candidates who require a Certificate of Sponsorship can access further information at www.bia.homeoffice.gov.uk. Skilled worker Visa and all current immigration rules are available at www.gov.uk.