Hybrid Digital Order Lead: Data, Portals & Invoicing

Applied Industrial Technologies - Canada; Medicine Hat; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading industrial supply company is seeking a motivated Digital Order Specialist to enhance customer portal efficiency. This role involves data handling, customer service, and collaboration with the Accounts Receivable team to ensure timely invoicing. The successful candidate will need a bachelor's degree in analytics/business or equivalent experience. The position can be on-site or hybrid, providing flexibility for candidates across Canada. Competitive compensation and benefits are offered.

Benefits

Competitive compensation and bonus opportunities

Health, vision, and dental coverage

Paid vacation and sick time

Tuition reimbursement

Community involvement opportunities

Qualifications

• 5 years equivalent experience in a related industry.
• Ability to multitask effectively in a busy environment.
• Demonstrated ability to work in a collaborative manner.

Responsibilities

• Handle and process large volumes of data ensuring data accuracy.
• Provide excellent customer service and coordinate with Accounts Receivable.
• Monitor overdue invoices for timely resolution.

Skills

SAP and customer service portal experience

High proficiency in Microsoft Excel

Strong written and verbal communication skills

Proven problem-solving and analytical skills

Prioritization and organizational skills

Ability to work self-directed

Education

Bachelor’s degree in analytics, statistics or business

Job description

A leading industrial supply company is seeking a motivated Digital Order Specialist to enhance customer portal efficiency. This role involves data handling, customer service, and collaboration with the Accounts Receivable team to ensure timely invoicing. The successful candidate will need a bachelor's degree in analytics/business or equivalent experience. The position can be on-site or hybrid, providing flexibility for candidates across Canada. Competitive compensation and benefits are offered.