Healthcare Security Officers - Shift Lead - Health Sciences Centre (Paladin Security Group)

Paladin Security; San Juan de Terranova; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading security firm is hiring a Full-Time Security Guard to work at the Health Sciences Centre. The role involves supervising security officers, ensuring compliance with policies, and providing exemplary customer service. Candidates must have a High School Diploma, valid First Aid certification, and strong communication skills. This position offers a pay rate of $24.00/hour and provides benefits such as medical and dental insurance. Only shortlisted candidates will be contacted for an interview.

Benefits

Medical Insurance

Dental Insurance

Qualifications

• Fluency in English (oral and written) is required.
• Valid Code of Conduct and Vulnerable Sector Check.
• First Aid & CPR Level C certification from a CSA-approved vendor.

Responsibilities

• Ensure adherence to security policies and procedures.
• Supervise security officers and assist with their training.
• Document and investigate security incidents.

Skills

Customer service skills

Communication

Ability to think quickly

Supervision

Education

High School Diploma

Job description

Overview

Paladin Security: Making the World a Safer and Friendlier Place because we CARE! The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Job Skills / Requirements

Site Description:

• The Health Sciences Centre is an acute care facility serving the people of the entire province. It is a teaching hospital and is connected to Memorial University’s Schools of Medicine, Pharmacy and Nursing.
• It is also connected and shares services with the Janeway Children’s Health and Rehabilitation Centre and the Dr. H. Bliss Murphy Cancer Centre.

Position Details

Position: Full-Time Security Guard
Site: Health Sciences Centre
Overtime: Overtime after 48 hours
Hours: Continental Rotation - 0700-1900/1900-070
Pay rate: $24.00/hour
Posting Date: Nov 19th, 2025
Internal Closing Date: Dec 5th, 2025
External Closing Date: Dec 5th, 2025

Schedule Example

• Week 1 - Days: Mon‑Tues, Fri‑Sat
• Week 2 - Days: Sun, Wed‑Thu
• Week 3 - Nights: Mon‑Tues, Fri‑Sat
• Week 4 - Nights: Sun, Wed‑Thu

Key responsibilities

Typical Duties & Responsibilities:

• Ensure all site staff adhere to all Paladin Security Policies and NLHS Occupational Health and Safety policies and procedures.
• Regular communication and engagement with NLHS site Management.
• Ensure all Security Officers have received the mandatory site orientation, training and required compliance training.
• Ensuring superior customer service skills and a passion for helping people. Able to think quickly on your feet and defuse difficult situations.
• Motivates staff and recommends commendations to their respected Supervisor.
• Document and investigate security incidents and complaints, ensure all proper documentation is forwarded in accordance with the chain of command in a timely manner.
• Daily paperwork includes advanced reports, sign‑in sheets, overtime checks, shift swaps, incident reports and other required forms to be filed or forwarded such as ticket batching.
• Supervise the security officers assigned to the site and act as a resource for security issues in accordance with the health authority and regulatory requirements. Assist all officers with delegated responsibilities.
• Assist with departmental site scheduling, ensuring all shifts are covered and handling coverage where needed.
• Attend unscheduled and scheduled meetings, and manage last‑minute bookings for sick employees or shift coverage.
• Perform site patrols and respond to all necessary codes and calls.
• Assist with conducting regular fire drills and security education sessions. Maintain records and prepare incident reports and other safety and security incident documentation.
• Perform other duties as requested by the client NLHS in conjunction with Paladin management.

Prerequisites

• Valid Code of Conduct and Vulnerable Sector Check.
• Valid First Aid & CPR – Level C (from a CSA‑approved vendor).
• Valid Class 5 Driver License.
• English (oral and written) fluency is a must.
• Previous experience in security, law enforcement, or a related field preferred.
• Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB).
• Applicants lacking these certifications can opt into Paladin's UOF/MOAB training program prior to onboarding to ensure they meet the requirements.
• Please be aware: The UOF/MOAB training is not paid but Paladin will cover all costs with a 6‑month commitment to the position/availability.

Education Requirements (All)

High School Diploma

Certification Requirements (All)

Standard First Aid, CPR Level C
Code of Conduct/Vulnerable Sector Check

Additional Information / Benefits

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates that are shortlisted will be contacted for an interview.

Benefits: Medical Insurance, Dental Insurance

This is a Full-Time position

Travel is not required