Healthcare IT Support Analyst - Part Time

Brightshores Health System; Owen Sound; On-site; CAD 30,000 - 60,000; Part time

Job summary

A regional healthcare provider located in Owen Sound is seeking a part-time IT Support Analyst. In this role, you will provide first-contact problem-solving for information system issues and support site performance monitoring. Ideal candidates will possess a strong background in customer service and IT support, with at least one year of Help Desk experience. This position requires independent work, technical troubleshooting abilities, and flexibility for shift work. Apply now to support patient safety and contribute to a safe workplace environment.

Qualifications

• Minimum 1 year Help Desk experience in an IT service environment.
• Knowledge of health industry standards for Electronic Information security.
• Demonstrated ability to attend work on a regular basis.

Responsibilities

• Provide first-contact problem solving of information systems issues.
• Monitor WAN/LAN performance and system backups.
• Coordinate user access control and security.

Skills

Customer service focus

Ability to troubleshoot

Knowledge of computer operations

Ability to work independently

Demonstrated ability to work under pressure

Availability for shift work

Education

3 year degree or diploma in Computer Science

Job description

A regional healthcare provider located in Owen Sound is seeking a part-time IT Support Analyst. In this role, you will provide first-contact problem-solving for information system issues and support site performance monitoring. Ideal candidates will possess a strong background in customer service and IT support, with at least one year of Help Desk experience. This position requires independent work, technical troubleshooting abilities, and flexibility for shift work. Apply now to support patient safety and contribute to a safe workplace environment.