Guidewire Business Analyst: Policy center, Claims center

Cognizant; Toronto; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

A leading global technology company is seeking a Guidewire Business Analyst to lead requirements efforts and collaborate with various teams. This role requires over 12 years of experience, particularly in General Insurance. The candidate should have extensive knowledge of the Guidewire platform and excellent communication skills. This hybrid position mandates two days a week in the office in Toronto, ON, promoting a healthy work-life balance.

Qualifications

• More than 12 years of experience in a Business Analyst role.
• Over 7 years in General Insurance (Home and Auto).
• Experience on the Guidewire platform in ClaimsCenter or Policy Center.
• Strong facilitation and elicitation skills.

Responsibilities

• Lead requirements efforts and manage timelines.
• Conduct requirement sessions with multi-functional teams.
• Produce and maintain key Business Analyst artifacts.
• Collaborate with Business and Technology teams.
• Manage risks related to requirements.

Skills

Business Analysis

Guidewire ClaimsCenter or Policy Center

Agile Methodology

Facilitation Skills

Creative Thinking

Critical Thinking

Jira

Confluence

Job description

Overview

Guidewire Business Analyst: Policy center, claims center

At Cognizant, our global community sets us apart—an upbeat, collaborative and inclusive workplace where everyone can thrive. And with projects at the forefront of innovation, you can build a multifaceted, rewarding career and draw inspiration from dedicated colleagues and leaders. Cognizant is right where you belong.

Role Overview

What You'll Do:

• Lead Requirements Effort: Define, estimate, and manage timelines and efforts for handling requirements.
• Collaborative Scope: Direct requirement sessions with multiple partners, including multi-functional teams, vendors, and remote members.
• Structured Elicitation: Apply a variety of techniques to elicit, analyze, document, and manage business requirements, ensuring partner engagement and thorough understanding.
• Documentation Excellence: Produce and maintain key Business Analyst (BA) artifacts, document high-level and detailed processes, and business use cases within scheduled timelines.
• Strategic Partnerships: Collaborate closely with Business and Technology teams to analyze and determine optimal solution options.
• Quality Assurance: Understand and chip in to test strategies, including documentation of test cases and managing defects.
• Expertise in Delivery: Demonstrate sophisticated knowledge of business analysis and project delivery practices throughout the project lifecycle.
• Impact Analysis: Evaluate how changes affect customers, partners, and technology interactions, ensuring alignment with business outcomes.
• Risk Management: Proactively manage risks related to requirements, keeping key partners advised of potential impacts and solutions.
• Leadership and Communication: Offer guidance and leadership, clearly communicating significant project updates to partners and driving strategic discussions.
• Mentorship Role: Enhance team capabilities by mentoring junior peers, sharing insights and standard methodologies in business analysis.

What You Bring to the Role

• More than 12 years of demonstrated ability working in a Business Analyst role.
• More than 7 years of experience in General Insurance business (Home and Auto).
• More than 7 years of demonstrated ability on the Guidewire platform in ClaimsCenter or Policy Center
• Experience in enterprise Agile methodology, Ability to work in a fast-paced and demanding environment and Strong facilitation & elicitation skills.
• A great teammate with the ability to communicate effectively with multiple partners at different hierarchical levels with Strong creative and critical thinking skills.
• Solid skills in Process Maps, Business Use Cases, Jira and Confluence experience.
• Required experience in Usage-based Insurance.

Working arrangements

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 2 days a week in a client or Cognizant office in Toronto, ON, Canada. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

Note: The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

At Cognizant, we're eager to meet people who believe in our mission and can make an impact in various ways. We encourage you to apply if you have most of the skills above and feel like you are strongly suited for this role. Consider what transferrable experience and skills make you a unique applicant and help us see how you’d be beneficial to this role.