Guest Services & Front Desk Associate

Peace Valley Inn; Peace River; On-site; CAD 30,000 - 60,000; Full time

Job summary

A local hospitality service in Peace River, Canada is seeking a full-time Front Desk Clerk. The role includes registering guests, processing room reservations and checkouts, providing information about the hotel, and assisting guests with special needs. Applicants do not need any formal education or previous experience but must be able to speak and read English. Competitive pay is offered at $17.00 per hour. Join our team and ensure a positive experience for our guests.

Qualifications

• Must speak and read English.

Responsibilities

• Register arriving guests and assign rooms.
• Process group arrivals and departures.
• Take, cancel and change room reservations.
• Provide information on hotel facilities and services.
• Process guests' departures, calculate charges and receive payments.
• Maintain an inventory of vacancies, reservations and room assignments.
• Follow emergency and safety procedures.
• Perform clerical duties (i.e. faxing, filing, photocopying).
• Answer telephone and relay calls and messages.
• Assist clients/guests with special needs.
• Provide customer service.

Skills

Customer service

Communication skills

Clerical skills

Job description

A local hospitality service in Peace River, Canada is seeking a full-time Front Desk Clerk. The role includes registering guests, processing room reservations and checkouts, providing information about the hotel, and assisting guests with special needs. Applicants do not need any formal education or previous experience but must be able to speak and read English. Competitive pay is offered at $17.00 per hour. Join our team and ensure a positive experience for our guests.