Guest Services Attendant

Phil Long Dealerships; Saskatoon; On-site; CAD 30,000 - 60,000; Part time

Job summary

A local entertainment venue is seeking Guest Services Attendants to join their team. This role involves providing exceptional customer service during events, including ticket checking and managing concessions. The position is casual and typically requires evening and weekend availability. The ideal candidate has a Grade 12 education, cash-handling knowledge, and a friendly demeanor. Pay ranges from $18.34 to $20.22 per hour.

Qualifications

• High school diploma or equivalent.
• Familiarity with cash-handling procedures.
• Strong interpersonal skills for guest interactions.

Responsibilities

• Provide guests with information and assistance during events.
• Check tickets and manage entrance logistics.
• Maintain cleanliness in service areas.

Skills

Cash-handling

Customer service

Event coordination

Education

Grade 12 education

Job description

Overview

TCU Place is looking for several ambitious and energetic team players to join the team as a Guest Services Attendants. This group is responsible to deliver excellent food and beverages, ticket taking, ushering, souvenir sales and coat check services. This is a casual position and staff are scheduled for events that typically take place evenings and weekends and the odd day. This is a perfect position if you are looking to supplement your income or if you simply like to be part of the entertainment business.

Responsibilities

• Provides directions, information and answers to event-related questions in a pleasant and courteous manner.
• Checks tickets to ensure they are for the right event, date and time.
• Controls entrance to the Theatre and helps late-comers to their seats.
• Enforces guest services policies, e.g., smoking in designated areas, no food or drink in the theatre.
• Enforces no-camera policy at the discretion of the promoter.
• Adheres to procedures regarding cash.
• Counts in merchandise or bar/concession items.
• Moves portable bars and other equipment, as required.
• Cleans work area and equipment after events.
• Picks up garbage (e.g., cups, wrappers, programs, etc.) during events.
• Performs minor custodial duties, including wiping sinks and mirrors and restocking supplies as necessary during events.
• Checks coat tags to ensure they are in the right order. Places coats as required.
• Provides table and/or host service of wines, liqueurs, beers and spirits.
• Provides quick, efficient service at concessions, souvenir stands, bars and binocular stand.

Qualifications

• Grade 12 education.
• Knowledge of cash-handling procedures.
• Ability to deal courteously and tactfully with guests and clients.

Security Requirements

Acceptable current Criminal Record Check (CRC) upon offer of employment.

Salary: $18.34 - $20.22 per hour