Gestionnaire des communications / Manager, Communications

Fairygodboss; Toronto; Hybrid; CAD 85,000 - 110,000; Full time

Job summary

A leading technology firm is seeking a Manager of Communication to join their team in Toronto or Montreal. This role focuses on developing effective communication strategies for both clients and associates. Candidates should have a Bachelor's degree and at least 8 years of relevant experience, along with exceptional bilingual communication skills. The position requires creativity and strong project management abilities and supports a diverse and inclusive workplace.

Qualifications

• 8 years of relevant experience.
• Proven experience in managing complex communication initiatives.
• Extensive experience with various digital and traditional communication channels.

Responsibilities

• Develop and implement a comprehensive communication strategy.
• Monitor and assess the effectiveness of client and associate communications.
• Provide coaching and support to managers on effective communication practices.

Skills

Exceptional verbal and written communication skills in both English and French

Strong creativity and innovation

Strong collaboration and interpersonal skills

Proven project management skills

Education

Bachelor's Degree in Communications, Public Relations, Journalism, Marketing, or a related field

Master's Degree

Tools

SharePoint

content management systems

Job description

91% say women are treated fairly and equally to men

93% would recommend this company to other women

92% say the CEO supports gender diversity

Ratings are based on anonymous reviews by Fairygodboss members.

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Position summary

Position Title: Manager of Communication

Location: Toronto or Montreal, Canada
Languages Required: Bilingual (English and French) - verbal and written

Job Purpose:

The Manager of Communication will be part of the Canada Communication team and will report to the Director of Communication, Client and Associate Engagement. This role will develop and implement a comprehensive communication strategy at ADP Canada, focusing primarily on client communication while also addressing associate communication. The Manager will ensure consistent, engaging, and effective messaging that supports organizational objectives and aligns with ADP's corporate standards and branding.

Key Responsibilities:

Collaborate on the development and execution of communication plans that enhances client engagement and strengthens internal associate communication.

Collaborate with leaders across various business units to create, design, and implement impactful communication initiatives that resonate with diverse audiences.

Manage and refine the framework of communications to internal associates, promoting a unified and clear message that cultivates an inclusive 'One ADP' culture.

Oversee the execution of a calendar of communication initiatives to ensure alignment with the company's strategic direction, goals, and priorities.

Monitor and assess the effectiveness of both client and associate communications, making adjustments as necessary to improve engagement and clarity.

Support key leadership communications by developing presentations, messaging, and promotional content for business events and updates.

Act as a consultant to senior leaders of ADP Canada, on communication strategies and best practices for various types of messages.

Implement and manage all internal communication channels, ensuring they are utilized effectively to promote business objectives.

Innovate and introduce new communication methods and technologies to drive engagement among clients and associates.

Provide coaching and support to managers and team members on effective communication practices, enhancing their presentation and messaging skills.

Ensure all communications adhere to ADP's governance, branding, and visual identity guidelines.

Stay informed on industry trends in communication, integrating best practices into ADP's communication strategy.

Qualifications and Experience:

Bachelor's Degree in Communications, Public Relations, Journalism, Marketing, or a related field. A Master's Degree is preferred.

Proven experience in managing complex communication initiatives, with a focus on both client and associate communications.

Extensive experience with various digital and traditional communication channels and tools.

Demonstrated ability to craft clear and compelling messaging for a variety of audiences.

8 years of relevant experience.

Skills:

Exceptional verbal and written communication skills in both English and French.

Strong creativity and innovation in developing communication strategies.

Ability to handle multiple projects under tight deadlines in a fast-paced environment.

Strong collaboration and interpersonal skills, with the ability to influence at all levels within the organization.

Self-starter with the initiative to drive projects independently and proactively.

Proven project management skills and a meticulous attention to detail.

Digitally literate, with experience using communication tools, including SharePoint and content management systems.

Additional Information:

This position may require occasional travel between Toronto and Montreal and involvement in key organizational events outside regular business hours.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP's culture and our full set of values.

91% say women are treated fairly and equally to men

93% would recommend this company to other women

92% say the CEO supports gender diversity

Ratings are based on anonymous reviews by Fairygodboss members.